Airtel Business.UP East>Customer Experience.Service Delivery>Project Manager - AB>UP-Lucknow-Gomti Nagar-Circle

Key Deliverables

• Customer engagement & communication

• Project kick off meeting/call with Customer 

• Resolution of customer dependencies 

• Share Project Plan with the customer

• e2e tracking & monitoring of project delivery

• Proactive & timely project status update to the customer

• Project Stage tracking & ensure timely delivery

• Project follow ups, escalations and constraint resolution

• Delivery of third party media/bandwidth

• Customer CPE integration & testing

• Schedule planned activities with the customers

• Accelerate & Maximize revenue by faster deployment of project

Skills Required

• Good understanding of project management concepts and methodology 

• Excellent relationship management with customer, cross functional team

• Good  written and verbal communication skills

• Good understanding of products, services

• Good planning & execution skills 

• Can do attitude & problem solving skills

• Quick thinking & analytical ability

• Process orientation and eye for detail 

• Result Orientation

Educational Qualifications

• 6 – 10 years project execution experience in Telecom/ISP industry

• Sound understanding of telecom technology,products & services

Work Experience

• Diploma Technical, preferably B.E/B.Tech

• Qualify CS Hiring Test

• Strong communication skills

• Strong planning and execution skills