Airtel Business.KK>Customer Experience.Service Assurance.EGB - Billable>Service Account Manager>KK-Bangalore-Bannnerghatta Road

Key Deliverables • Validation monthly Colo circuits for activation and disconnection • Working with project and finance team for monthly provisions/De-provisions based on M6 system • Monitoring colo cost in line with customer revenue, penalties and service period necessary action by coordinating with partner, internal Team in case of cancel, open and disconnected • Third Party services to be update in M6 for infra • Monthly reconciliation with partner for active links • Third party link renewal in line with customer renewal
Skills Required • Strong analytical ability • Strong interpersonal and collaboration skills • End result oriented • Good understanding of applications M6, CRM • Strong understanding colo/Data center product and domestic market

Educational Qualifications • Full Time graduate, preferably Electrical/ Electronics/ Civil background
Work Experience • 0-10 years