Job Category:

Clinical Support

Work Shift/Schedule:

8 Hr Morning - Afternoon

Northeast Georgia Health System is rooted in a foundation of improving the health of our communities.

About the Role:

Job Summary

The Clinical Quality Analyst is responsible for pursuing and implementing innovative approaches to data collection, analysis, interpretation and presentation in order to support planning and decision-making related to clinical quality improvement and assists in managing data as a strategic resource. This position requires technical expertise with EPIC and Business Intelligence reporting capabilities, clarity reports and workbench reporting to successfully mine and validate data. The Clinical Quality Analyst will take the lead in working with the Quality team, clinical management, and clinicians to develop analyses that address issues of utilization, cost, quality, outcomes and program development in their area(s). The Analyst will assist in developing, generating and maintaining benchmarks, trend and variance reports, as well as other requested output from the organization on both an ad hoc and ongoing basis. This position defines, organizes, and presents data against established benchmarks and operational workflows while identifying and recommending workflow changes as appropriate and must be able to ensure reliability and integrity of methods, modeling processes, and output products at all levels of complexity. The Analyst must demonstrate a creative ability to develop and lead data presentations as determined by need and analysis, and to assist with other types of learning sessions and committee or other team meetings designed to support optimum patient outcomes and financial initiatives in the ambulatory care setting. The Analyst must be able to work with clinic staff in recognizing and documenting best practice workflows for optimal data outcomes. 

Minimum Job Qualifications

• Licensure or other certifications: Clinical certification or license required (i.e., Medical Assistant, LPN, or coding). ASQ CQIA (Certified Quality Improvement Associate) required or obtained with six (6) months of hire.

• Educational Requirements: "Other"

• Minimum Experience: Minimum of three (3) + years of relevant experience in healthcare, data analysis/analytics and/or project management roles. At least two (2) years' experience with Epic electronic medical record is required. 

• Other: Bachelor's Degree or certification in Clinical Informatics, Health Administration, Business Administration or other related data curriculum required or enrollment verification is required upon hire if the candidate is pursuing a Bachelors Degree.

Preferred Job Qualifications

• Preferred Licensure or other certifications: Project Management

• Preferred Educational Requirements:

• Preferred Experience:

• Other:

Job Specific and Unique Knowledge, Skills and Abilities

• Excellent self-management and organizational skills and ability to work independently and as part of a team

• High degree of professionalism and capacity to manage relationships with a wide variety of individuals in differing roles, e.g., senior management, Board members, physicians, employers, government, consumers, media

• Excellent written and oral communication skills with high degree of competency in manipulating and presenting large data

• Ability to be flexible, prioritize and manage multiple tasks concurrently with minimal supervision

• Strong analytical and problem-solving skills with excellent attention to detail

• Proficient with Business Intelligence, clarity, and workbench reporting, and other data reporting and presentation software (e.g., Excel)

• Competent in designing related databases, spreadsheets, or outputs

• Skilled at generating standard or custom reports summarizing clinical, financial, or operational data for review by executives, managers, physicians and other stakeholders

• Able to match BI and other reporting formats to the customer's needs for decision support. Conducts or coordinates appropriate testing and/or data validation methods to ensure that data is consistent with defined needs

• Excellent analytical, problem solving, time management and interpersonal skills

Essential Tasks and Responsibilities

• Able to develop business intelligence data that provides relevant information and insights for customers in a user-friendly format.

• Collaborates with other analyst