UABOS Turkey LN: Coordinator, Housing Referral

Title:

UABOS Turkey LN: Coordinator, Housing Referral

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Program Summary

KBR supports the operational needs of U.S. armed forces at Morón Air Base in Spain and several bases in Turkey. Our services ensure smooth operations, allowing Air Force and government personnel to focus on their missions. We provide program management, civil engineering, morale, welfare, and recreation support, among other essential services. Awarded by the Air Force Installation Contracting Center, our contract spans a five-year base period with three one-year options, reflecting our commitment to excellence and operational support.

Job Summary

The Coordinator, Housing Referral serves as the Civil Engineering (CE) primary point of contact for all off-base housing/furnishings management operations at the Ankara Geographically Separated Unit (GSU) IAW AFI32-6000. This role provides strategic direction, technical expertise, and direct oversight of asset accountability, compliance, and reporting. This position manages the off-base housing program, assists military and civilian members with all matters specific to Ankara Area of Operations (AOR) lease/rental agreements, and aligns daily task fully to support the contractual requirements of the UABOS Program Performance Work Statement (PWS), as well as Air Force Instructions (AFIs) and Department of Defense Instructions (DoDIs).

The Coordinator, Housing Referral holds primary responsibility for managing Ankara’s GSU housing programs and advocating on behalf of military members, DoD School staff and approved civilian personnel to ensure access to safe, affordable, and high-quality housing. This role manages and operates housing referral services to provide suitable housing for personnel residing on the Turkish economy while also supporting Ankara’s GSU housing and furnishings management.

Roles and Responsibilities

Housing Referral & Real Estate Management (Primary Duties)

• Manage Ankara GSU housing programs, advocating for military members, approved DoD School Staff and approved civilian personnel.
• Ensure safe, affordable, and high-quality housing.
• Operate and maintain housing referral services, assisting members with locating off-base housing and finalizing agreements.
• Inspect off-base housing for damages or hazards before new contracts are signed and upon termination; ensure corrective actions are completed.
• Conduct safety inspections as requested by military members, approved DoD School Staff and approved civilian personnel.
• Maintain current housing availability listings and provide personalized assistance for off-base housing matters.
• Ensure members are informed of their Overseas Housing Allowance (OHA) levels and assist with estate agent fee reimbursements when applicable.
• Prepare Housing Referral Office rental agreements, condition checklists, and provide utilities guidance and translation/interpreter support.
• Act as liaison between members and landlords for negotiations, terminations, and dispute resolution, ensuring non-discriminatory practices.
• Develop and distribute community information brochures approved by Installation Management and 39th Air Force leadership.
• Identify, budget, advocate, and monitor programs to maintain and improve housing and furnishings assets, leveraging commander-approved O&M 5-year plans.
• Utilize Enterprise Military Housing (eMH) software database modules to conduct daily operations, ensure database accuracy, and provide required reporting.
• Support housing and furnishings management operations, including inventory control, issuance, and long-term planning.

General & Administrative Duties

• Perform daily administrative functions using Microsoft Office Suite and other required systems to prepare reports, communications, and documentation.
• Apply organizational and multitasking skills to meet deadlines with accuracy and attention to detail.
• Communicate effectively with clients, colleagues, leadership, and government officials in person, by phone, and electronically.
• Provide translation and interpretation support between English and Turkish for housing and property-related matters.
• Support office and storage space organization, including occasional lifting and handling tasks.
• Carry out additional tasks as assigned by the Operations Coordinator, Sr., or Installation Management leadership.
• Utilize advanced computer skills (Microsoft Office Suite, ACES / NextGEN IT Program, eMH, and other tools) to develop professional reports, presentations, and project documentation.
• Organize, track, and complete multiple deadlines, taskers, and suspense items acc