Enterprise Data Solutions Business Relationship Manager - IT

Enterprise Data Solutions Business Relationship Manager - IT

At Dell Technologies we are enabling the next data decade for our businesses and customers. With some of the biggest data implementations in the industry, the Dell Digital Data team is constantly reimagining and innovating the way data is consumed and enabled. We make use of leading-edge software and tools to collect, mine and interpret data and the statistical analyses and reports we produce inform decisions with a global impact.

In this role we are looking for individuals who are passionate about data and the possibilities of leveraging it to power intelligent, insightful and impactful outcomes. You will be working with some of the best minds and talents in the data space including business stakeholders, architects, application teams, privacy, security, governance etc. We believe in empowering our teams and leaders to take end-to-end ownership of the outcomes with the highest focus on quality, stability, security and customer satisfaction. 

Join us to do the best work of your career and make a profound social impact as an Enterprise Data Solutions Business Relationship Manager – IT on our Product Management-IT Team in Round Rock, Texas.

What you’ll achieve

As a Business Relationship Manager, you’ll be the voice and advocate for a major user segment. You’ll be responsible for deeply understanding the data solutioning needs of that organization and will need to translate their needs into a prioritized roadmap that is achievable by our overall organization.

You will

• Nurture solid relationships with business stakeholders, understanding their strategy, finding the root problem and discovering motivations (stay up-to-date on EDS programs for BU advisement)

• Advise BU stakeholders’ roadmaps and advocate for onboarding to EDS offerings

• Consult BUs on EDS’ role in the Data Mesh and educate on service offerings

• Field all stakeholder demand and initial intakes, engaging across EDS as needed, prioritizing as needed, taking approved use cases through the engagement model to delivery, keeping pulse on the user experience post-onboarding

• Run or provide updates to BUs at steering committees or similar and/or garner joint read outs, etc.

• Define the experiences for the Data Producers and Consumers in your Business Segment, aligned with EDS Data Mesh guidelines

• Provide input to overall EDS Vision / Strategy / Valuation to drive prioritization

• Account Exec Responsibilities:

  • Grow customer usage of EDS offerings (vs shadow IT etc.) proactively identify opportunities for customers.

  • Maintain customer satisfaction by managing expectations and preemptive comms.

  • Full knowledge of interactions w/customer, able to tell the story of the relationship

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• 10+ years of relevant experience in Product Management/Ownership and/or UX strategy in data-adjacent roles

• Working knowledge of data platforms like Lakehouses, Teradata, Greenplum, Cloud Platforms, Hadoop; data engineering tech stack including Informatica, Streamsets, Kafka, Spark, SQL, Tableau, PowerBI, MemSQL etc.

• Understands metadata models, taxonomy, ontology, semantic layer and data quality frameworks

• We are looking for individuals who:

  • Are a Go getter with an entrepreneurial spirit and own their outcomes

  • Constantly raise the bar for excellence

  • Are obsessed with customer centricity and inspire their teams to go above and beyond

  • Can translate complex technical concepts into intuitive, human-centered experiences, while balancing enterprise constraints, technical feasibility, and compliance requirements

  • Are comfortable navigating large, cross-functional environments with multiple stakeholders

  • Have a genuine curiosity and empathy for the end user interacting with data to derive business value

  • Communicate clearly, crisply to peers and upward

Desirable Requirements

• Bachelor’s degree in Information Systems/Science, Business Analytics or similar

• Storytelling for influence and knowledge of Big Data technologies

Compensation: Dell is committed to Fair and Equitable compensation practices. The Base Salary Range for this role is $158,100 to $204,600.

Benefits and Perks of working at Dell Technologie