Supplier Operations Specialist

The Opportunity:

Avantor is looking for Supplier Operations Specialists to provide valuable support necessary for Project Management Activities, Supplier Analytics, and Supplier Engagement. 

This role will increase the Supplier Operation’s ability to reach a greater depth of suppliers and drive continuous supply chain improvements with suppliers.  These improvements will increase efficiencies and reduce overall supply chain costs for Avantor in the areas of Transportation, Distribution, Procurement and Product Cost.  The Specialist will also help manage and provide support for Margin Enhancement Projects to reduce Avantor’s overall operational expenses.

This will be a full-time virtual/remote position with travel up to 25%.

You will assist in identifying opportunities to improve mid-tier supplier performance. 

If you have supply chain experience and are passionate about helping to improve performance that will reduce Avantor’s overall costs, increase margin performance and improve customer satisfaction. – let’s talk!  

What we’re looking for: 

• Education:
• Bachelors degree in Supply Chain, Finance, Accounting, Operations Management, Information Systems or related discipline required.
• Experience:
• Minimum of 2-5 years supply chain experience.
• Additional Qualifications: 
• Familiar with MS Office products.
• SAP experience preferred.

How you will thrive and create an impact: 

• Provide key analytics into current supplier performance and identify opportunities to improve overall performance into Avantor’s distribution network.
• Be responsible for daily management of Supplier Issue resolution as concerns are reported through IAuditor Audits. 
• Work with Suppliers and Internal Partners (Distribution, Transportation, Portfolio, Strategic Sourcing, Customer Service, Regulatory, Master Data) to resolve issues.  Improvements will help reduce delays in receiving and improve efficiencies of the DCs.  
• Provide analysis to indicate where key suppliers are not meeting the terms and condition of the contract. 
• Conduct quarterly audits of supplier ancillary charges and freight expenses to ensure charges are in line with current contractual terms.  Work with Supplier Operations Directors to recover any unauthorized charges. 
• Manage the implementation of Margin Enhancement projects to reduce overall operations expenses and increase profit margins for Avantor. 
• Provide monthly analysis of Supplier Performance Opportunities to be addressed by Supplier Operations Directors with lower performing suppliers.
• Review I-Auditor Audits and follow-up with suppliers on any corrective actions necessary to improve shipment quality in the distribution network.  Provide timely feedback to DC on progress with suppliers.
• On-Board new suppliers to an eCommerce connection through implementation of either Standard EDI or Avantor’s Web Portal.
• Identify opportunities and drive improvements in supply chain performance for mid-tier and lower volume suppliers.
• Deliver continuous process improvements through review of Supplier Scorecards with mid-tier suppliers, where opportunities exist adversely affecting the DC network.
• Work with assigned suppliers to identify and improve packaging to reduced damages.  Have suppliers complete ISTA package testing and certification.
• Handle issue resolution related to supplier performance reported by DC’s.
• Provide monthly tracking of all supplier issues, progress and actions/resolutions taken by suppliers.
• Support new product introductions by providing supply chain expertise to Portfolio and Strategic Sourcing.
• Work with Suppliers, Portfolio, Strategic Sourcing and Master Data to correct master data issues leading to inefficiencies in the procure-to-pay processes.
• Audit supplier charges monthly utilizing both the Unplanned Delivery Report and Ancillary Expense Reports to ensure charges are valid per supplier contracts.  Provide monthly report on invalid charges to Director of Supplier Operations.
• Work with assigned mid-tier suppliers to improve product supply and overall inventory performance.
• Support all return activities pursuant to agree to contract provisions.
• Coordinate activities that will help ensure timely resolution to issues that cause delays in payment processing.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classificat