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Regular or Temporary:

Regular

Language Fluency:  English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

** This position is on-site 4 days per week **

Are you passionate about building strong partnerships and driving operational success through effective supplier management? We are seeking a motivated and analytical professional to join our Enterprise Technology team as a Strategic Supplier Relationship Manager. In this pivotal role, you will collaborate with key stakeholders and industry-leading third-party vendors to advance our technology objectives and deliver sustainable, high-impact solutions.

As a valued member of the team, you will leverage your expertise in analytics, contract management, and cross-functional leadership to shape our supplier strategy, monitor performance, and ensure best-in-class operations. If you thrive in a dynamic, collaborative environment and have a keen understanding of technology service trends, we invite you to explore this exciting opportunity.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below.  Specific activities may change from time to time. 

Maintains meta-data in regard to assigned portfolio of suppliers including: executive relationship summaries; account contacts; current contract terms, conditions and values and termination/renewal dates (deal sheet inventory); and third-party activities including assessments, findings and governance activities.

Schedules and facilitates relationship activities including: all on-boarding activities; tactical activity meetings and reports; periodic business reviews and visioning sessions.

Maintains a subject matter expert level of understanding of overall strategic supplier capabilities, competencies and future directions.

Maintains a broad industry perspective and knowledge in regard to the technology product or service trends, challenges, and competitors.

As well as the below standard supplier management responsibilities:

• Manages the third-party service and supplier management governance and reporting responsibilities for assigned suppliers including vendor onboarding and risk assessment process – facilitates initial and ongoing risk assessment, assess agreement, data access and collect key onboarding documents and work with Sourcing to activate vendor for invoicing. Proactively partner with internal stakeholders to manage third party risks (e.g. business impact, operational risk, info sec access) and develop mitigation plans.
• Handles matters relating to contract administration, process management and/or relationship financial and performance management. Owns the on-going pipeline status of Sourcing Requests for assigned suppliers. Facilitates requirements gathering for RFX processes and contract development with internal stakeholders.  Assist Sourcing and Line of Business as required on negotiation of contract terms and conditions. Collects, routes and guides contract changes through Truist processes for vendor or Truist requested contract changes.
• Establishes and monitors vendor performance metrics, measurability, service/product delivery satisfaction and reporting. Establish and facilitate periodic vendor performance measurability meetings.
• Manages stakeholder’s day-to-day needs. Monitors internal and external service relationships to ensure quality of service delivery, client satisfaction, operational efficiencies, and achievement of target cost savings.
• Serve