Program Manager - Homeless Full Service Partnership (Mental Health)

Company Description

Background

Since 1976, St. Joseph Center has been meeting the needs of low-income and homeless individuals and families in Venice and throughout Los Angeles County.  The Center is a 501(c)(3) nonprofit community organization that assists people without regard for religious affiliation or lack thereof through 20+ programs in four pillars of service: Outreach and Engagement, Housing Services, Mental Health, and Education and Vocational Training.  St. Joseph Center serves more than 10,000 people each year. 

Brief Description of Principal Activities

Multifaceted intervention, prevention, and education services are carried out at four sites on the Westside of Los Angeles.  St. Joseph Center’s integrated programs provide clients with concentrated and coordinated access to services according to the nature of their needs.

Job Description

St. Joseph Center, a multi-program social service agency is recruiting a Program Manager. Serving as a team leader while adhering to the mission of St. Joseph Center, the Program Manager is responsible for providing both administrative and clinical supervision to the program and program staff as well as overseeing day-to-day operations of the program.

Essential Duties and Responsibilities

Essential Duties: 

▪ Provide clinical and administrative supervision to all program/department staff

▪ Oversee service delivery consulting regularly with the Assistant Director regarding quality control issues to maintain the highest standard of services    

▪ Along with the Assistant Director, manage program activities assure timely completion of progress notes and all forms of related to the program(s)

▪ May provide assessment, crisis intervention, mental health and case management services to a small caseload of consumers  

▪ Collect statistics and prepare reports for funders and internal agency use

▪ Coordinate the development of cooperative relationships with other service providers, police and public safety officers and/or any other community resources.     

▪ Participating in other St. Joseph Center community, administrative and fundraising activities as necessary    

▪ Participate in appropriate contract related meetings   

▪ Monitor weekly and monthly staff productivity   

▪ Along with the Assistant Director, develop, review and revise, as necessary, all administrative policies and procedures in keeping with program requirements    

▪ Along with the Assistant Director, create a program budget and monitor spending during the fiscal year

Other duties and responsibilities may be assigned. The duties and responsibilities listed are designed to provide typical examples of the work performed; not all duties and responsibilities assigned are included here, not is it expected that all similar positions will be assigned every duty and responsibility.

Qualifications

Knowledge, Skills & Abilities:

▪ Licensure as an LMFT or LCSW in the state of California 

▪ Must be highly motivated and a self-starter.  The ability to communicate with and relate to a diverse group of people including clients, community, and other staff.  Must have excellent administrative and organizational skills.

▪ Demonstrate ability to manage and supervise professional and para-professional staff while handling multiple tasks and relating to diverse populations.

▪ Ability to handle computer applications including knowledge of WORD and EXCEL.

▪ Ability to handle electronic health records and other client databases.

▪ Current CDL required and clear DMV report required.

Experience:

▪ 2 years minimum management and supervisory experience.   

▪ Preferred experience providing mental health and substance abuse services in a community setting; experience working with the mentally ill/dually diagnosed population; para-professional and administrative staff

▪ Experience providing case management, mental health and substance use services in a community setting with homeless or at- risk populations 

Education:

▪ Degree from an accredited college or university in Social Work, Human Services, or a related field

Direct Reports:

▪ Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Computer Skills:

▪ Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook).

▪ Ability to use widely supported internet browsers.

▪ Ability to use various electronic health records and other various