Senior Windows Systems Administrator, Managed Services

Company Description

IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

Job Description

The Senior Systems Administrator has significant experience with Windows operating systems. They are thoroughly familiar with software delivery paradigms (Software as a Service, Client / Server, etc.). They have full understanding of all technologies needed to deploy the applications their team is responsible for. They can execute architectural direction within the department and can provide direct input to development groups to improve the applications deployed to the IFS Cloud service. They will also provide L2-L3 technical support for their team and for customers. 

 Required skills: 

• Windows systems administration 
• Powershell 
• Active Directory, Group Policy, DNS, DHCP, TCP/IP 
• IIS Server administration 

Additional but optional: 

• SQL Server administration 
• Citrix and/or RD Gateway configuration and administration 
• Linux systems administration 
• MCSA or RHCSA certification 

Day to day:

• Configure virtual Windows Server systems and their related technologies 
• Perform IFS application installs, upgrades and resolve related problems 
• Automate processes to support workflows and simplify daily operations 
• Provide L2-L3 support for internal and external customers 
• Maintain technical / process documentation 

Occasionally: 

• Isolate and identify performance, availability, and security issues as they are occurring 
• Onboard and troubleshoot new technologies or versions 
• Manage and troubleshoot backup configurations 
• Hold on-call responsibilities 
• Participate scheduled outage responsibilities 

Personality: 

• Passionate about technology, viewed as an expert by your peers 
• Obsessive about automating routine tasks 
• Well-developed interpersonal and communication skills, able to articulate complex technical ideas to diverse non-technical audiences 
• Able to solve problems quickly with strong desire for root cause analysis 

Experience: 

• Full understanding of System Administration best practices 
• Comprehensive understanding of networking concepts 
• Familiar use of tools like tcpdump, wireshark, Windows SysInternals, etc. 
• Expertise on backup strategies in physical & virtual environments  

Qualifications

• Bachelor’s Degree in Computer Science, Information Systems Management or equivalent related experience. 
• 5+ years experience in systems administration and/or development 

Additional Information

We believe that coming together as a community, in person, is important for innovation, connection and fostering a sense of belonging. Our roles have the right balance of remote