Senior Manager- Digital Product Management; Lumi Portal

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Enterprise Data Management & Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions.  Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent.  By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.

Primary Responsibilities:

• Define, manage and own the product Backlog, delivery framework and execution strategy for Lumi Portal for self-serve capabilities- with a focus on Data Ingestion (Raw SORs, Derived Tables, Business Managed Data etc.)
• Manage product roadmap for Data Ingestion in collaboration with engineering and design functions
• Work closely with stakeholders (MDM, DI, Stargate, D-RAD etc.) to translate business needs into concrete requirements (Feature Breakdown, User Story Writing)
• Work with engineers on a day-to-day basis to execute requirements into end products
• Perform relevant testing (SIT, UAT, PIV)
• Partner with Business Support team (SABE) to troubleshoot critical issues at hand
• Collaborate with cross-functional partners across multiple lines of businesses to capture requirements
• Lead partner connects with BU partners with a focus on demos and change management
• Enable user analytics to evaluate colleague adoption and uncover challenges and frustrations

Qualification Requirements:

• Ability to translate complicated business requirements into multiple solution options
• Excellent interpersonal skills, must be comfortable working on a diverse team spanning multiple locations
• An ability to deal with a fast pace and changing needs 
• Excellent written and verbal communication skills 
• Understanding of Agile principles and/or experience in Agile Product Development 
• Experience with SQL and Microsoft suite of products
• Experience on GCP (BigQuery, Pub/Sub, Cloud Spanner etc.)
• Experience with Figma, Adobe Analytics and Google Cloud is a plus
• Bachelor’s degree in computer science, information systems or related field, or equivalent work experience

Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits

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