INSURANCE SPECIALIST III - 43003139

Requisition No: 853991 

Agency: Financial Services

Working Title: INSURANCE SPECIALIST III - 43003139

 Pay Plan: Career Service

Position Number: 43003139 

Salary:  $37,264.08 

Posting Closing Date: 06/01/2025 

Total Compensation Estimator Tool

*****OPEN COMPETITIVE EMPLOYMENT OPPORTUNITY*****

DIVISION: WORKERS’ COMPENSATION

BUREAU: COMPLIANCE

CITY: TALLAHASSEE

COUNTY: LEON

SPECIAL NOTES:

Two (2) years of experience reviewing applications, documents, or requests received through an online system is required. A postsecondary degree may be used as an alternative for the required years of experience on a year-for-year basis.

 

Preferences:

• Two (2) or more years of experience using Coverage and Compliance Automated System (CCAS).
• One (1) or more years of Workers' Compensation experience.
• Two (2) or more years of customer service experience.
• Bilingual with the ability to fluently speak and write Spanish and English.

 

This position requires a security background check, including fingerprint as a condition of employment.

 

This position requires the incumbent of this position to have access to the Department of Highway Safety & Motor Vehicles, Driver and Vehicle Information Database system.  As such, a Level 2 background check is required every five (5) years. 

 

The starting salary for this position is $37,264.08

 

Employees of the Department of Financial Services are paid on a monthly pay cycle.

 

Responses to qualifying questions must be clearly supported by the state application and any omission, falsification, or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process.

 

Minimum Qualifications for this position include the following REQUIRED ENTRY LEVEL KNOWLEDGE, SKILLS AND ABILITIES:

Knowledge of methods of compiling, organizing and analyzing data.; ability to review applications for errors; ability to review and make decisions pertaining to the qualifications of applicants; ability to utilize problem-solving techniques; ability to prepare reports; ability to understand and apply applicable rules, regulations, policies and procedures; ability to collect, analyze and interpret data;  ability to prepare correspondence; ability to plan, organize and coordinate work activities; ability to communicate effectively; ability to establish and maintain effective working relationships with others.

 

BRIEF DESCRIPTION OF DUTIES:

 The Insurance Specialist III is responsible for

 

• Examines Notices of Elections to be Exempt (exemption applications) to determine if exemption from workers’ compensation insurance qualifications is met.  Approves Certificates of Election to be Exempt from Workers' Compensation insurance law, identifies deficiencies, or denies the request for exemption.  Maintains a working knowledge of CCAS and Chapter 440, F.S. and all administrative rules pertaining to the workers’ compensation insurance exemption process.  Identifies and corrects data entry errors made by lower-level insurance specialists and, when necessary, consolidates data warehoused in CCAS. 

 

• Provides education and information on workers' compensation insurance law, rules, regulations, and internal policies and procedures to internal and external customers.  Responds by meeting with walk-in customers and/or via telephone or email to questions, complaints or concerns regarding various aspects of workers' compensation insurance.  Researches and retrieves information from CCAS to resolve exemption discrepancies and/or assist customers.  Ensure accuracy of insurance policy and/or exemption from workers’ compensation insurance data is maintained in CCAS.

 

• Reviews, monitors, and evaluates processed, returned, or denied workers' compensation insurance exemption applications to promote continuous improvements in issuing Certificates of Election to be Exempt from Wo