Sales Manager, Business Travel & Luxury Leisure - IC New York Barclay

Since first opening its doors in 1926, the InterContinental New York Barclay has welcomed countless guests to enjoy a luxurious residential-style experience in the heart of the city. Originally constructed as part of the Grand Central Terminal expansion, our luxury hotel in Manhattan became one of four notable railroad hotels built to service the well-heeled men and women travelling to New York City. Its convenient location, directly above the railroad tracks, permitted the hotel the unique distinction of having its own platform in the basement, ideal for the upscale rail traveler who occasionally arrived by private train car. In addition to its Midtown East location, the hotel made an immediate impact with tenants and critics alike for its characteristic atmosphere of comfort and elegant domesticity. From that moment, The Barclay began to write its history as the hotel of choice for those looking to take respite in this stately residential hotel of international prestige.

Today, the InterContinental New York Barclay remains Manhattan’s preeminent luxury hotel in New York City after undergoing the most ambitious restoration in its history. Combining sophistication and contemporary design, while staying true to its original Federalist style details, The Barclay exudes confidence and warmth, delivering the same residential feel with modern comfort and flexibility introduced to the world in 1926.

Our hotel boasts over 700 guest rooms, including 32 unique suites, and 20,000 square feet of meeting space. Our Club InterContinental combines personal service and exclusive privileges to make our guests stay extra special. And as the city continues to evolve, so does The Barclay, with spectacular renovations and sustainability initiatives. 

About InterContinental at IHG: 

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Be a part of New York City history. Be a part of InterContinental New York Barclay. 

JOB OVERVIEW:

Develop business through direct sales solicitation for an assigned territory or market segment(s). 

DUTIES AND RESPONSIBILITIES:

• Manage and grow a client base of individuals, buyers, booking agents, organizations, associations in the local corporate business sector & consortia TMC partnerships through direct outside and inside selling to secure business for the hotel to ensure that room night sales and revenue goals are met or exceeded.  Managing existing partnership portfolio and actively prospect and qualify new business opportunities. 
• Achieve personal and team goals as assigned.
• Negotiate guest room rates, added amenities and hotel services within approved booking guidelines. Accurately produce and review all sales contracts, plan face to face client appointments and sales visits accompanied with pre/post reports, rate agreements, and global / local request for proposals through Lanyon RFP system. 
• Monitor and handle inquiry calls and provide client proposals in accordance with established departmental policies and procedures.
• Work closely with other hotel departments to facilitate services agreed upon by the sales office and with prospective clients. Disseminate sales-related information to other departments as appropriate.  Educate Operations team on administering VIP services through departmental SOPs and host training at Departmental Meetings. 
• Arrange and conduct special events, site inspections, and off-site presentations for potential clients.  Entertain clients in accordance with established company and hotel policies and guidelines.
• Initiate creative marketing materials to promote and aide growth in increasing hotel positioning and reputation, growth in market share and to stand-apart from competition. 
• Work with and grow sales and professional relationships with IHG Global Sales Teams, primarily within Leisure & Lifestyle and Business Travel sectors. 
• Maintain client files and update information daily in accordance with established departmental policies and procedures. Produce monthly sales-related reports and sales forecasts for assigned area of responsibility.
• Attend and represent hotel at trade shows and conventions and/or participate in sales trips to key feeder m