Head of Business Management (US)

Work Location:

Charlotte, North Carolina, United States of America

Hours:

40

Pay Details:

$200,000 - $280,000 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Business Management, Strategy & Support

Job Description:

The Head of Business Management is a key leadership role responsible for shaping and driving the strategic direction within a designated department within the bank. This role collaborates closely with senior leadership develop long-term business plans, oversees strategic initiatives, and ensures that all business strategies align with the bank's overall vision and regulatory requirements.

Depth & Scope:

• Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required

• Supports the development and implementation of the Departments strategic plan, ensuring alignment with objectives and key results

• Collaborates with senior leadership to define business priorities, identify key performance indicators (KPIs), and establish measurable goals

• Leads cross-functional working groups to develop and executes strategic initiatives across business units

• Serves as a strategic thought partner to senior leaders, offering data-driven insights and solutions to drive business performance

• Prepares and delivers high-quality reports and presentations to the executive team and Board of Directors

• Leads and manages key strategic projects from inception to completion, ensuring timely delivery and alignment with corporate objectives

• Leads change management initiatives, ensuring that strategic changes are adopted successfully across the organization

Education & Experience:

• Bachelor's degree or equivalent experience required

• 10+ years of financial services experience preferred, preferably across multiple disciplines

• Ability to apply consultative relationship management and influencing skills across all levels with organizational prowess

• Ability to work effectively with a broad range of stakeholders

• Experience in the effective execution of change management strategies and processes in a complex, multi-faceted business

• Ability to prioritize tasks and determine what is important and where value can be best added

• Organizational awareness and resourcefulness - understanding of whom to engage in order to identify solutions and resolve issues

• Superior understanding and judgment on issues to resolve independently or to escalate

• Ability to deal with significant ambiguity and constantly changing priorities in a fast-paced environment

• Strong business acumen and analytical skill set ability to absorb information on a variety of complex issues

Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. 

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you re