Sr. Technical Writer (Remote)

The Opportunity

Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We collaborate with education organizations to develop strategies and implement solutions that enable the transformative change our clients need to own their future. Together, we empower clients to drive innovation, create sustainable funding streams and deliver better student outcomes.

Today, leaders of higher education institutions and academic medical centers are spending too much time reacting to market forces, rather than focusing on the essential priorities that help students, faculty and staff thrive. The most productive path forward requires an intentional approach and innovative thinking, whereby stakeholders across the entire institution rally around a shared vision and embrace the hard work of effecting change.

You’ll help our clients to achieve organizational effectiveness, improve student outcomes, implement new technologies and align resources and investments to ensure long-term sustainability.

Join our team as the expert you are now and create your future.

Position Summary

We are looking for a bright individual who wants to work on a fun team in a dynamic environment where you can impact the success of our organization. If you enjoy challenges in a fast-paced company, we would love to hear from you.

This position is a Senior Technical Writer, responsible for developing documentation targeted at our most technical audiences, such as business analysts, application developers, and IT personnel. This person will work closely with other technical writers and product developers to plan, organize, write, and edit online documentation for a set of cloud-based web applications with built-in workflow capabilities. You will be responsible for documenting conceptual information, procedures, training courses, and API references. The ideal candidate will have experience writing for software developers, developer operations, technical consultants, and other highly skilled users.

Qualifications

Responsibilities  

• Writes, edits, and maintains documentation for administrator guides, deployment guides, context help, and training courses 

• Manages documentation projects independently from start-to-finish 

• Leads and prioritizes work with other technical writers across multiple time zones 

• Evaluates internal procedures to establish, implement, and document best practices to support the team 

• Conducts research into problems and presents solutions for strategic initiatives within the team 

 

Job Requirements 

The following list summarizes the knowledge, skills, technologies and/or abilities required: 

• 4+ years documenting sophisticated technologies for developers and IT professionals, or equivalent work experience (as a software developer, product manager, or solutions architect, for example). 

• Experience using Microsoft Office products and multi-channel authoring tools, such as Madcap Flare. 

• General experience with Web-based technologies and tools, such as HTML, scripting, .CSS, web forms, etc. 

• General experience with Microsoft development technologies and tools, such as Azure DevOps, SQL Server, etc. 

• Advanced familiarity with software development and the SDLC.  

• Proven ability to quickly acquire subject matter expertise on complex technical topics. 

• Excellent writing and communication skills.  

• Advanced experience with multi-channel publishing using authoring tools, such as MadCap Flare or Adobe RoboHelp.  

• Familiarity with at least one version control system such as Team Foundation Server or Git.  

• Experience working as an integral member of a multi-disciplined team with remote co-workers. 

• Ability to deal with changing priorities and multiple assignments. 

• Excellent communication skills and ability to work effectively with all levels of the organization. 

• Strong critical thinking skills with a collaborative attitude. 

• Familiar with agile-based development with regular/monthly release schedules 

 

The qualifications listed below represent the academic, leadership, and teamwork requirements: 

• BS in any scientific or engineering discipline, such as Computer Science or Engineering; or BA in professional or technical writing, any educational field, journalism, or English. 

• Strong teamwork skills and work ethic. 

• Ability to work independently or in a group with minimal supervision. 

• Work samples and proven ability to read code. 

 

Skill or experience with any of the following is a plus: 

• Software d