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Manager, Strategy & Operations - Affordability

DoorDash
New York City, United Statesfull_timeVerifiedPosted 12 Jul 2023
💰 $206,000/yr($129,000/yr$206,000/yr)

About the role

About the Team

The Affordability team at DoorDash is focused on maximizing growth within the 3PD ecosystem & delivering sustainable profits for our restaurant partners. We focus on optimizing the balance of spend between Consumers, Restaurants, and DoorDash, refining our pricing model to provide flexibility for our partners, and finding ways to grow the many small businesses on our platform. We strive to be the experts on restaurant in-house & delivery margins, consumer price sensitivity, and DoorDash’s own revenue profile to ensure we’re maintaining a best-in-class marketplace that is both competitive but sustainable. We’re looking for teammates who are able to think strategically across all sides of the marketplace, who aren’t afraid of big & ambiguous problems, and who can roll up their sleeves and treat every day like day 1.

About the Role

We’re hiring a Manager, S&O - Affordability, who will run point on refining our team’s intelligence systems & building out our product-driven GTM functions. You will be responsible for uncovering areas of opportunity across our platform, building the plan to capitalize, and then implementing the change. Tactically, this may include working with our Eng/DSML teams to build a best-in-class intelligence platform, becoming the expert on restaurant margins, overseeing/optimizing our merchant-facing sales efforts, designing our in-product communication strategy to our merchant partners, and developing adjustments to our pricing model. You will own and be responsible for a core business metric, and will need to work very closely with cross-functional partners - namely product, eng, analytics, DSML, sales, legal, and comms.

You will report into the Director of S&O on our Affordability team in our S&O organization.

You’re excited about this opportunity because you will…

  • Own a goal that carries tangible impact over the company’s top & bottom lines.
  • Work in a highly collaborative and cross-functional environment. Success in this role is a team effort, requiring support from almost every department - Product, Analytics, Finance, Marketing, Sales, and even Machine Learning.
  • Bring new products & strategies to market, integrating net new value propositions into our restaurant ecosystem.
  • Delve into the nitty-gritty of margin analysis & price sensitivity, uncovering opportunities to price our platform more competitively and win customer wallet share.
  • Become an expert on how to balance a 3-sided marketplace, and what it takes to create value across multiple customer stakeholders.

We’re excited about you because…

  • You have 6+ years of experience in a problem solving role - Consulting, Tech, Banking, Analytics preferred.
  • You have a BA/BS degree in quantitative or business fields.
  • You have a Mastery of Excel/Sheets
  • You know SQL or are open to learning
  • You have a strong history of data analysis, problem solving, and project management
  • You have strong written and verbal communication and presentations skills
  • You know how to optimize and improve processes while designing for scale

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity

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Company

DoorDash

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