Lead Implementation Consultant

Overview

Lead Implementation Consultant is a post-sales position that focuses on individual clients and implementing Cotiviti solutions purchased by that client. Consultant will generally be involved in installing, configuring, and overseeing the implementation of Cotiviti products at client sites. This includes installation of products on Cotiviti or client hardware; configuration and development of programs, tasks and guidelines, to fully implement a Cotiviti solution based upon a client’s specific needs. The Implementation Consultant will be the primary Client Services technical resource and will interface with the client’s technical resources. Duties can range from delivery of product training to new client specific requirements, development and deployment. The role involves client coordination and communication as well as a high technical understanding of Cotiviti solutions as well as the transactions that flow through this position.

Responsibilities

• Coordinate and communicate with the client post-sale to develop an implementation plan for implementing and configuring a purchased Cotiviti solution based upon a client’s individual needs.
• Collaborate with the Cotiviti Implementation Architect / Technical Project Manager to formulate the architecture, implementation strategy/schedule and operational plan.
• Install, upgrade and configure Cotiviti products at client site.
• Integrate Cotiviti products with other software assets/processes at customer site.
• Coordinate with other Client Services, Product and Development team members to meet development and configuration milestones, being able to develop guidelines, programs, tasks, reports, etc. to meet the client’s requirements.
• Provide post- implementation support during the transition from implementation to maintenance.
• Provide software and client specific training and develop training documentation based on present standards and client needs.
• Mentor and train internal teams upon Cotiviti products and customer custom components
• Work with customers as a SME upon purchased Cotiviti products and solutions
• Strong written and verbal presentation skills required. Must be comfortable interacting with client’s technical teams.
• Must be able to manage or participate in the testing and release cycle tasks for deployment of Cotiviti products and services at client sites.
• Must be able to create detailed user and operational documentation to support the deployment of products and services at client sites.
• Must be comfortable delivering technical training at customer sites as part of the customer's software release and deployment cycle.
• Excellent communications, presentation and interpersonal skills.
• Complete all responsibilities as outlined in the annual performance review and/or goal setting. 
• Complete all special projects and other duties as assigned. 
• Must be able to perform duties with or without reasonable accommodation. 

This job description is intended to describe the general nature and level of work being performed and is not to be construed as an exhaustive list of responsibilities, duties and skills required. This job description does not constitute an employment agreement and is subject to change as the needs of Cotiviti and requirements of the job change.

Qualifications

• Over 5 years of understanding of Application Integration/ Enterprise Application Integration
• 8-10 years of working experience on middleware tools - JCAPS, Web method, WMBI, AquaLogic etc. OR have worked on or have an understanding of other messaging engines - IBM MQ, Active MQ etc.
• 8-10 years of exposure to Integration Design Patterns
• Over 5 years of good understanding of any of the different message formats like XML, STX, EDI, EDIFACT, ISO, ACORD, HL7, IHE etc.
• 8-10 years of good working knowledge and experience with Java programming, Java Script, XML, JSON, HTML and some scripting knowledge including Perl scripts
• Over 5 years of familiarity with Oracle and/or SQL Server as database from an application perspective connection string, SQL scripts, JDBC, and general trouble shooting.
• Over 5 years of experience in DevOps and an understanding of DevSecOps
• Over 4 years of working knowledge and experience in Kafka, Kubernettes, AWS, AVRO, SQS, S3
• Good understanding of Application Server
• Over 5 years of experience with - Technical requirements document, process flow diagrams, and deployment and user operations guides
• Over 5 years of experience in developing technical Design
• Over 5 years of Release management experience
• Good Understanding of healthcare (Payer/Provider)
• Understanding of EDI transactions (preferably HIPAA)
• Good process orientation and understandi