Customer Strategy & Planning Manager, Pain Portfolio
HaleonAbout the role
Hello. We’re Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we’re improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, EmergenC, Advil, Voltaren, Theraflu, Tums, and Centrum – through a unique combination of deep human understanding and trusted science. What’s more, we’re achieving it in a company that we’re in control of. In an environment that we’re co-creating. And a culture that’s uniquely ours. Care to join us. It isn’t a question.
The Customer Strategy & Planning function translates the vision and strategy of HALEON’s categories and brands into an actionable set of customer specific priorities (e.g., support best in class innovation launches, assortment objectives, pricing goals, trade funding tactics and effectiveness, merchandising objectives).
By employing insight-driven trade strategies and effective activation, they achieve success with customers, engage shoppers, and drive significant profitable growth for our brands, categories, and customers.
This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following:
Translates Haleon Pain Portfolio brand objectives, strategies, and activation plans into 4P strategies to guide sales priorities that support sales, market share, and profit growth for both Haleon and retailers in an omni-channel environment.
Embed in commercial planning, with trade optimized by customer segmentation, with promotions and assortment driving profitable, efficient growth
Lead and facilitate annual Customer planning to meet identified timelines and requirements, then supports Retailer Account Teams in activating and delivering against sales objectives and priorities
Promote discussion on brand priorities and our category strategy through both 1:1 and group forums that drive learning and continuous improvement in activation plans
Assist with Customer Performance, insights on Trade events and supply / inventory challenges
Drive alignment on business situations throughout the organization to include Brand, Sales, NRM, Shopper Marketing, Finance, Supply, Analytics and Sales Operations on unique Customer and overall Brand initiatives.
Why you?
Basic Qualifications:
We are looking for professionals with these required skills to achieve our goals:
Bachelor's Degree
Minimum of 5 years’ experience in a related commercial role such as (but not limited to) Customer Strategy, Trade Marketing or Customer facing sales role with a preference for consumer-packaged goods
Experience interpreting data and leveraging insights to build and execute category/brand trade strategies
Preferred Qualifications:
If you have the following characteristics, it would be a plus:
Exceptional knowledge of Retail customers and the marketplace, with customer facing experience
Strong background in developing sales strategies, and support multiple processes & systems (e.g., sales reporting, syndicated data, etc.)
Robust analytical capabilities with ability to translate into action-minded strategies
Excellent financial management skills including brand P&Ls, ROI, and budget management
Excellent written & oral communication skills with the ability to engage and influence up to Executive level
Building strong relationships and collaboration, managing trusted stakeholder relationships internally and externally
Excellent organization, time management and prioritization skills; proven ability to balance multiple critical tasks and consistently delivering against hard deadlines
Haleon offers a robust Total Reward package that consists of competitive pay and a comprehensive benefits program. This includes a generous 401(k) plan, tuition reimbursement and time off programs including 6 months paid parental leave. On day one, you are eligible for benefits, including our healthcare programs where the company pays for the majority of your medical coverage for you and your family. We also offer the opportunity to receive a discretionary bonus based on the achievement of key business performance and other incentive/recognition programs as part of the offering.
The salary range for this role is: $127,136 - $174,812 USD + bonus
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