DIRECTOR OF TRAINING AND DEVELOPMENT

Job Details

Job Location: Albuquerque, NM 87109Position Type: Full TimeEducation Level: 4 Year DegreeTravel Percentage: Minimal TravelJob Shift: DayJob Category: Training

Location: Albuquerque, NM 87109

 

Schedule of Work: (not a remote or hybrid position)

- Monday to Friday: 8:30 AM to 5:30 PM

- Occasional Saturday as required

Please note that this schedule is subject to change as needed.

As a valued full-time team member, you'll enjoy fantastic benefits that promote your health and well-being:

• Comprehensive Medical, Dental, and Vision Insurance
• Paid Short-Term Disability, Life Insurance, and AD&D
• Holiday Pay, Vacation, Birthday, Floating Holiday & Sick Leave
• Tuition Reimbursement for Professional Development
• 401(k) Plan with Employer Match
• Pension Plan for Long-term Security
• Exciting Opportunities for Career Advancement

Overall Job Purpose:

At Sandia Area, every position plays a vital role in fulfilling our mission to deliver high-value banking and lending services that strengthen the financial well-being of our members and community. Each team member is expected to embody our core values of Service, Sustainability, Efficiency, Trust, Stewardship, and Growth, contributing to our vision of empowering lifelong achievement through better banking. While specific responsibilities vary by role, every position carries universal expectations aligned with its level of responsibility and authority across the organization.

As a Director at Sandia Area, you provide strategic oversight for your department, ensuring its initiatives align with organizational goals and values. You are entrusted with fostering cross-departmental collaboration, driving innovation, and modeling the accountability and stewardship necessary to achieve long-term success. Your leadership directly contributes to the credit union’s ability to deliver on its mission of empowering members and the community through better banking.

Reporting directly to the Chief Member Experience Officer, the Director of Training and Development is responsible for overseeing all aspects of the Credit Union’s Learning and Development team. The Director must ensure strong operational performance by equipping staff with the knowledge, skills, and resources needed to adhere to regulatory compliance standards in alignment with the Credit Union’s mission and strategic goals. The Director is responsible for optimizing training processes, developing engaging curriculum, advancing modernization initiatives, and fostering high employee engagement across all functional areas. Through training initiatives, promote and maintain the organization’s mission, values, and culture to drive high employee engagement and exceptional member experience.

 

Duties and responsibilities

Leadership & Team Management

• Lead by example, reinforce, and consistently uphold Sandia Area’s Values: Service, Sustainability, Efficiency, Trust, Stewardship, and Growth.
• Provide strategic leadership to department managers and teams, ensuring alignment with organizational goals and priorities.
• Mentor and develop leaders within the department, fostering growth and succession planning. 
• Build and lead a high-performing team; set performance targets, foster a culture of continuous improvement, encourage innovation, learning, and adapting best practices to optimize performance.
• Drive collaboration across departments to ensure cohesive strategies and shared accountability.
• Oversee large-scale projects and initiatives, managing resources effectively and meeting organizational timelines.
• Develop and align departmental goals with the broader organizational strategy; ensure all members of the team are meeting performance expectations.