Professional Services Sales Engineer

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

FLEXWORK is an employee-centric reimagining of how we work. We built FLEXWORK based on employee feedback – it is about flexibility, trust, and choice whenever possible. It’s been a journey of disruption that has yielded the best of our values. We offer as much flexibility as possible, and choices that enable you to be most productive, including benefits that meet your needs and learning opportunities that you feel passionate about.

Job Description

Your Career

As a member of the Palo Alto Networks Sales team, the successful Professional Services Sales Engineer will be responsible for partnering with Services Sales Managers supporting our core and speedboat account teams. They will be responsible for understanding customer requirements, scoping level of effort and recommending services that provide successful outcomes for our customers.

The successful candidate will be able to design and architect implementation and optimization solutions, assist customers with planning for large-scale transformations in technology and recommend the appropriate post sales resource teams to ensure client success. The candidates should be highly competent presenters with experience running virtual and in-person customer discovery workshops. Previous experience to include understanding and translating technical solutions into business value for C level executives. This position reports into the Director of Service Sales.

Location: We are open to remote individuals who are located in the EST time zone. 

Your Impact

• A sales background with quota-carrying responsibilities is desirable, reflecting your client-focused, trusted advisor approach
• Your expertise spans various domains, including Firewalls, SSL/IPSec VPNs, Security Proxies and Caches, as well as SOC environments
• The person in this role will be supporting a large team of sales reps and must work as the Services technical resource along with the Service Sales Manager
• Together the team will be responsible for driving services revenue in a specific territory
• Proven experience working as an overlay resource to a core sales organization positioning services to large enterprise companies and creating project plans and detailed statements of work is desired
• Domestic travel is required within the assigned territory 
• Apply subject matter expertise in training teams on Service offerings, QBRs, enablement, and other engagement activities

Qualifications

Your Experience

• BS technical degree or equivalent military experience required
• 7+ years of technical consulting services experience, working within an IT manufacturer’s services sales organization preferred
• Self motivated and detail oriented
• Strong written and verbal communication and presentation skills
• Ability to create technical documentation (SOWs, project timelines, etc) for sales and delivery teams
• Superb organizational and prioritization skills
• Ability to facilitate discovery workshops with cross functional customer resources and to prepare 1-3 year current state/future state roadmaps and services proposals
• Sales experience with quota carrying positions desirable, with a quota driven attitude focused on client's best solution by being a trusted advisor
• Preferred knowledge of Firewalls, SSL/IPSec VPNs, Security Proxies and Caches, and SOC environments
• Preferred knowledge of routing and switching products that may be installed adjacent to the Palo Alto Networks appliances
• Knowledge of Security Analysis & Response a plus, including both endpoint,network & cloud based environments
• SOAR based experience is a plus, such as creating scripts and playbooks to automate event enrichment and response actions using scripting languages, such as (Python, Ansible, javascript, etc)
• GCIA,GCIH,PCNSE,CCNA, CISSP, SIEM certifications are a plus
• Industry knowledge of security product market trends and directional awareness of our roadmap and technology development efforts, knowledge of competitor offerings and products

Additional Information

The Team

Our Sales team members work hand in hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potent