Healthcare AI Implementation Specialist

Akido is rebuilding the healthcare experience from the ground up. Through early interventions designed around social determinants of health (SDoH), world-class care focused on chronic disease, and human-centered technology, we believe we can build a healthcare model that allows for all patients to live their fullest lives. We are a fast-growing, impact-focused, Y Combinator company created out of the University of Southern California’s D-Health Lab with the idea that empowering government, healthcare, and nonprofit services with population-based data could help usher in a new era of preventive public health. Today we are building a full stack medical network that leverages our predictive capabilities to provide a frictionless experience for both our patients and care providers. 

Job Title: Healthcare AI Implementation Specialist 

Company Overview 

At Akido, we're not just adapting to the future of healthcare; we're creating it. Born from the innovative spirit of USC's D-Health Lab and propelled by our partnership with Y Combinator, Akido is a pioneering force in healthcare technology. Our mission is to redefine healthcare access and equity through advanced AI and predictive analytics, serving over 250,000 patients across Southern California with plans for national expansion. By integrating cutting-edge technology with compassionate care, we ensure that every patient—especially the most vulnerable—receives the care they deserve. Join us on this journey to transform healthcare from the ground up. 

The Opportunity 

We are seeking a dynamic AI Healthcare Implementation Specialist to lead the deployment of our groundbreaking AI-led doctor visits. This role is crucial for enhancing our physician relationships and optimizing the implementation of our AI-enabled care program. You will be instrumental in ensuring the seamless integration of our technology with clinical operations, significantly impacting the way healthcare is delivered and experienced by patients and providers alike. 

What You'll Do 

• Lead Implementation: Direct the rollout of AI-led doctor visits, ensuring alignment with clinical workflows and organizational goals. 

• Physician Collaboration: Work closely with doctors to adapt and refine the AI technology according to real-world needs and feedback. 

• Customer Success Focus: Prioritize the success of each implementation by managing expectations and fostering strong relationships with clinical staff. 

• Feedback Loop Management: Act as the critical link between healthcare providers and our product development teams, translating clinical feedback into actionable product improvements. 

• Training and Support: Coordinate with the Care Guide team to provide training and ongoing support, enhancing the effectiveness of AI interactions during patient visits. 

• Performance Metrics: Develop and monitor key performance indicators to measure and improve the impact of AI implementations on patient care and clinical efficiency. 

What We're Looking For 

• Proven Experience: 4-6 years of experience in healthcare technology implementation, such as EMR rollouts, with a proven track record of successful project management and direct engagement with healthcare providers. 

• Strategic Thinker: Ability to strategize, implement, and adapt workflows in a high-growth, fast-paced environment. 

• Clinician Collaboration: Direct experience working alongside clinicians, with a deep understanding of the nuances of clinical settings. 

• Tech-Savvy Communicator: Excellent communication skills, with the ability to translate technical information into actionable strategies for non-technical stakeholders. 

• Adaptable Innovator: Independent operator who thrives in rapidly evolving teams and is passionate about using technology to improve healthcare outcomes.