Optimization Internship- Fall 2025

Optimization Intern | Fall 2025  20-25 hours/week 

US East Office (Jacksonville, FL)  

Operational Excellence Optimization Internship

 We exist to transform our customers and change lives 

What We're Looking For: 

The Optimization Intern reports to our Operational Excellence Manager. This role is responsible for supporting Operational Excellence, Professional Services and Customer Success, and Support initiatives.  

What You'll Do: 

• Support Internal Customers: Be the go-to person for incoming requests, troubleshooting issues, and maintaining system access (like Smartsheet). 
• Junior System Admin Activities: Gain hands-on experience in managing system activities, maintaining assets, and taking charge of a major asset management project. 
• Workflow Management: Learn the ins and outs of creating and managing workflows, while also contributing to database management. 
• SOP Documentation: If you have experience in SOP creation, you'll get the chance to document and refine processes for future use. 
• Project Management: Assist in converting service agreements and estimates, managing users, and supporting the team with Adobe documents. 
• Testing & Validation: Ensure the smooth operation of our processes by testing from start to finish, identifying and resolving any issues along the way. 

  

What You Bring: 

• Working towards a degree in one of the following or equivalent work experience: 
• Business Administration, Accounting and Finance, Documentation Management, Project Management, Business Analytics, or Information Systems 
• Tech-Savvy: You have a knack for IT, especially in using tools like Power Automate. 
• Detail-Oriented: You pay attention to the small things that make a big difference. 
• Problem-Solver: You're not just identifying problems, you're also excited to find solutions. 
• Analytical Mindset: You enjoy diving into numbers, using AI to uncover insights, and participating in each step of thorough processes. 
• Team Player: You work well with others and are eager to collaborate with and support cross-functional teams. 
• Ability to work up to 25 hours a week 

What is in it for you? 

• Real-World Experience: Work on meaningful projects that directly impact the business. 
• Professional Growth: Gain invaluable skills in Operational Excellence, IT, Data Validation, and AI. 
• Mentorship: Learn from seasoned professionals and take the first step in your career. 
• Dynamic Environment: Be part of a vibrant team where every day brings new challenges and opportunities. 
• Competitive Pay: $20/hour 

 

Employer does not sponsor applicants for employment visa status (e.g. H-1B visa status).

General Information:  The above noted job description is not intended to be an exhaustive list of all duties and responsibilities that may be assigned, but rather to give a general sense of the responsibilities and expectations of the job. As the nature of business demands change so, too, may the essential functions of this specific position and/or the skills and abilities required. RF-SMART is an Equal Employment Opportunity (EEO) employer.

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