Production Supervisor

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Production Supervisor

What does a successful Production Supervisor do at Fiserv?

As a Production Supervisor at Fiserv, you will manage a team in our plastics production facility.  You will collaborate closely with customers and suppliers, and delegate work to associates to achieve the appropriate level of volume within the time limits.  

What you will do:

• Manage operational activities by reviewing, prioritizing, and assigning all outgoing orders 
• Ensure maximum processing to meet legal and contractual obligations 
• Develop, refine, and implement policies and procedures to optimize personnel and equipment resources 
• Lead team performance to meet or exceed company goals and objectives by providing on-going development of direct reports through timely coaching and counseling, positive reinforcement, and honest, direct feedback 
• Full product accountability, including monitoring external defects, incident reports, adhering to client service level agreements, monitoring liability issues and escalation to management when appropriate 
• Provide coaching and mentoring for team, driving for operational results while simultaneously fostering positive relationships with the team and internal departments 
• Control liability exposure, communicates enhancements and improvements to processes when they are rolled out to the organization 
• Ensure team adheres to established policy and procedures 

What you will need to have:

• High School Diploma or an equivalent combination of education and/or military experience
• 3 years of production-related experience
• Ability to perform basic math to support various job responsibilities 
• Ability to stand 95% of your shift and safely lift up to 40 pounds without assistance 
• Must be able to reach above shoulders, climb, squat, kneel and bend often

What would be great to have:

• 6 years of production-related experience
• 3 years in a lead or management role
• Previous experience with coaching or providing feedback

Important info about this role: 

• You will work an assigned schedule of 1st shift
• Flexibility in schedule to work required overtime that includes weekends. holidays, and peak periods

Sponsorship:

• You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Benefits at Fiserv:

• Fuel Your Life program to support physical, financial, social, and emotional well-being

• Paid holidays and generous time away policies

• No-cost mental health support through Employee Assistance Programs

• Living Proof program to recognize your peers’ extra effort with points used for rewards

• Eight Employee Resource Groups to foster a collaborative culture

• Unparalleled professional growth with training, development, and internal mobility opportunities

• Retirement planning and discounted shares with the Employee Stock Purchase Plan

• Medical, dental, vision, life, and disability insurance options available day one

• Tuition assistance and reimbursement program

• Paid parental, caregiver, and military leave

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with F