Chief of Staff

Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek.   

WHO WE ARE:  

Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies.   

Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance.  

We have a flock of more than 1,800 employees across the globe and are proud to be a Flexible-First employer. We empower our employees with the choice to work from an office, from home, or on a hybrid schedule. Our flexible-first environment fosters productivity, inclusion, collaboration, and ensures a consistent employee experience regardless of location.  

If working in a fast-paced, rapidly evolving company that is transforming one of the world’s oldest and largest industries sounds exciting, let us know. We are excited you are considering Duck Creek as a future employer and hope you decide to join “The Flock”!  

To learn more about us, visit www.duckcreek.com and follow us on our social channels for the latest information – LinkedIn and Twitter. 

Title: Chief of Staff

WHAT YOU’LL DO:

The Chief of Staff is the CEO’s strategic right hand and operating partner, orchestrating the Office of the CEO and driving execution across Duck Creek’s AI-first transformation. This role establishes the operating cadence for the leadership team (weekly/quarterly business reviews, board/PE updates, OKRs), turns strategy into clear initiatives with accountable owners and timelines, and removes roadblocks to accelerate growth and operational discipline. The Chief of Staff partners closely with product, go-to-market, finance, and people leaders to prioritize the enterprise roadmap, steward cross-functional programs (including M&A integration and portfolio value-creation workstreams), and ensure crisp executive communications for employees, customers, investors, and board/PE partners. Success looks like tighter alignment to the CEO’s agenda, faster decision cycles, measurable outcomes on the company’s most critical bets, and a high-trust “multiplier” effect on the CEO’s time and impact.

• Partner with the CEO and executive leadership to translate corporate strategy into a dynamic Operating Model, defining key programs, milestones, and deliverables across the organization. 
• Oversee the enterprise initiatives portfolio: lead the intake process, set prioritization criteria tied to strategic value, align resource capacity to the highest-impact bets, and manage execution through to completion. 
• Act as leader of the Office of the CEO: coach, develop, and manage the team supporting cross-functional execution (e.g., strategic projects, M&A integrations, transformation programs), setting the standard for rigor, responsiveness, and results-orientation. 
• Define success criteria and KPIs for major programs cross-enterprise, ensure clarity of objectives, and drive accountability for outcomes. 
• Establish and govern the decision-making structures for strategic initiatives (steering committees, executive reviews, escalation paths), ensuring alignment with Duck Creek’s operational, financial, and reporting requirements. 
• Monitor program performance and executive dashboards: identify risks, dependencies, resource bottlenecks and push remediation, ensuring senior leadership has timely visibility into critical issues and oppor