Executive Assistant to the Chief Operating Officer (COO)

Join Us in Transforming Healthcare Education 

At Joyce University, every role contributes to a shared mission: empowering students to succeed and strengthening the future of healthcare. 

Behind every exceptional student experience is a team of dedicated professionals working together to create the systems, support, and operational excellence that make success possible. As Executive Assistant to the Chief Operating Officer (COO), you'll play a critical role in helping Joyce University deliver on that promise. 

This is more than an executive support position. You'll serve as a trusted partner to the COO, helping coordinate priorities, drive strategic initiatives, foster collaboration across the university, and ensure important work moves forward with clarity and accountability. 

The Impact You'll Make 

As Executive Assistant to the COO, you'll play a critical role in helping the university execute its most important priorities. Through exceptional organization, proactive problem-solving, and thoughtful coordination, you'll help create the alignment and accountability that drive operational excellence. 

As a trusted partner to the COO, you'll help ensure strategic initiatives move forward, teams stay connected, and important work gets done. 

Simply put: your work helps move the university forward so students can move forward, too. 

How You'll Contribute 

Executive Partnership & Leadership Support 

• Manage the COO's complex calendar, scheduling priorities, travel arrangements, and executive logistics 
• Serve as a primary point of contact for internal and external stakeholders on behalf of the COO 
• Prepare executive correspondence, presentations, reports, agendas, briefing materials, and meeting documentation 
• Manage confidential and sensitive information with the highest level of discretion and professionalism 
• Anticipate executive needs, proactively identify potential challenges, and recommend solutions that improve efficiency and effectiveness 

Strategic Initiatives & Project Coordination 

• Monitor and track strategic initiatives, operational priorities, and executive commitments to ensure timely execution 
• Coordinate cross-functional projects and special initiatives by managing stakeholders, timelines, deliverables, and status reporting 
• Develop project plans, executive summaries, dashboards, and progress reports that support informed decision-making 
• Identify risks, escalate concerns appropriately, and help remove barriers that could impact project success 
• Support operational planning and execution across key university priorities 

Communication & Cross-Functional Collaboration 

• Facilitate communication and collaboration across university departments to support operational excellence and organizational goals 
• Coordinate follow-up activities and accountability for leadership meetings, operational committees, and strategic initiatives 
• Build strong working relationships with leaders, faculty, staff, vendors, and external partners 
• Support communication efforts that keep teams aligned, informed, and moving toward shared objectives 
• Serve as a trusted resource who helps connect people, priorities, and information across the organization 

Meetings, Governance & Operational Coordination 

• Coordinate executive, operational leadership, committee, and project meetings from planning through follow-up 
• Prepare agendas, meeting materials, and supporting documentation 
• Document decisions, action items, and commitments while ensuring timely follow-up and accountability 
• Coordinate logistics for leadership retreats, board meetings, accreditation activities, special events, and university initiatives 
• Maintain organized records, filing systems, and documentation in accordance with university policies and regulatory requirements 

Financial & Administrative Operations 

• Assist with budget administration activities, including processing invoices, purchase requests, expense reports, and reconciliations 
• Conduct research and prepare concise analyses, summaries, and recommendations to support executive decision-making 
• Maintain records, reporting systems, and operational documentation 
• Utilize technology and AI-enabled tools to improve productivity, reporting, communication, and workflow efficie