Solution Architect (Hybrid) - EPIC Certified

Overview

At Houston Methodist, the Solution Architect position is responsible for the implementation, maintenance and management of Information Technology (IT systems). The Solution Architect is expected to work closely with project teams and Enterprise Architects to ensure that the overall Information Technology (IT) architecture is maintained, and that seamless operational hand-off is achieved. The primary role of the Solution Architect is to ensure that the respective application, data and technology function within acceptable parameters in support of business functions. The Solution Architect will provide technical leadership and consultation across the organization in assigned area(s).

 

This Solution Architect role will provide strategic and technical leadership for IT Revenue Cycle Systems, with primary responsibility for designing, optimizing, and integrating workflows and applications to support enterprise-wide operational and financial performance. Specific knowledge and experience with Epic Systems is important. Epic certification in Epic Resolute Hospital Billing (HB) or Epic Prelude/Cadence or Grand Central highly preferred.

Houston Methodist Standard

PATIENT AGE GROUP(S) AND POPULATION(S) SERVEDRefer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

• Provide personalized care and service by consistently demonstrating our I CARE values:
  • INTEGRITY: We are honest and ethical in all we say and do.
  • COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
  • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
  • RESPECT: We treat every individual as a person of worth, dignity, and value.
  • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

• Practices the Caring and Serving Model

• Delivers personalized service using HM Service Standards

• Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)

• Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience

• Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

• Actively supports the organization's vision, fulfills the mission and abides by the I CARE values

Responsibilities

PEOPLE ESSENTIAL FUNCTIONS

• Serves as advisor to teammates and IT leadership on information integration strategies, including the resolution of system issues.

• Communicates the architecture to the stakeholders and collaborates and coordinates with enterprise architects in the formalization and adoption of IT standards and procedures.

• Makes recommendations to IT leadership and influences changes to architectural standards as needed.

• Serves as a role model and mentors peers as needed. Recommends opportunities for improvement of department score for turnover/retention/employee engagement.

SERVICE ESSENTIAL FUNCTIONS

• Directs the identification and recommendation of appropriate solutions, upgrades, replacements, or decommissioning options, incorporating business and technology productivity, usability, and total cost of ownership.

• Maintains service operations during service delivery with regards to customer communication and proactive troubleshooting.

• Identifies and address day-to-day continuous improvement and monitoring activities.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Develops and executes solutions which further reduce the percentage of time spent on reactive work.

• Develops, documents, communicates, and enforces technology standards policies.

• In partnership with IT Leadership and Enterprise Architecture team, establishes an IT Architecture practice and the adoption of an architecture and standards methodology.

FINANCE ESSENTIAL FUNCTIONS

• Develops, documents, makes recommendations, and communicates plans for investing in IT infrastructure, including analysis of cost reduction opportunities.

• Creates business cases to make recommendations regarding build versus buy strategies fo