Customer Success Intern

Company Description

At NIQ we’re in tune with what the world is watching, buying, and everything in between. If you can think of it, we’re measuring it. We sift through the small stuff and piece together big pictures to provide a comprehensive understanding of what’s happening now and what’s coming next for our clients. Today’s data is tomorrow’s marketplace revelation.

In this role you will execute against specific client support related activities, compiling, analyzing, and interpreting sales data, writing client reports, and constructing presentations.

Job Description

Key Accountabilities

• Work with day to day contacts at the client
• Resolve client inquiries related to databases and other key aspects that impact client deliverables and liaise with internal teams as necessary
• Understand NielsenIQ tools and solutions
• Analyze and interpret sales data
• Deliver final reports and presentations  

Required Skills

• Client service skills
• Excellent analytical skills
• Strong communication skills & visualization skills – interested in storytelling techniques
• Knowledge with Microsoft Excel, PowerPoint
• Strong Organizational & interpersonal skills
• Strong Business English knowledge, both verbal and written

Education & Experience Requirements:

• University degree
• Strong analytical mind and excellent numerical skills

We offer:

• A diverse work environment 
• Learning achievement academy
• Global exposure and engagement
• Skill development 
• Engaging and challenging work within our portfolio of global clients
• Culture of performance-based rewards

Additional Information

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™.

NIQ, is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com.

Want to keep up with our latest updates?

Follow us on: LinkedIn | Instagram | Twitter | Facebook

Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that