Administrative Coordinator
ImageFIRSTAbout the role
Overview
Founded in 1967, ImageFIRST® is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in 2018, ImageFIRST serves medical facilities nationwide providing linen, patient gowns, scrubs, and more while managing their clients’ linen inventory for cost management. As leaders in infection prevention, they currently own and operate the most HLAC-accredited facilities in the industry. With one of the highest customer retention rates in the industry – 97% – ImageFIRST is dedicated to improving patient satisfaction and making staff happy with our white glove service!
Check out our company page: https://www.imagefirst.com/company/
Responsibilities & Qualifications
The Administrative Coordinator performs accounts receivable and accounts payable functions including billing, coordination of collections, and recordkeeping, as well as assists the Human Resources Generalist with HR functions as needed.
Accounts Receivable
- Maintains close relationships with customers through A/R
- Makes collection efforts via phone calls and email and noting accounts accordingly
- Communicates with customers to resolve billing and payment issues
- Creates and prints weekly invoices
- Creates special billings for select customers
- Assists the Service Department with changes and adjustments on customer accounts
- Maintains and validates accuracy of data in CCS
- Communicates and supports KOP for assistance as needed
- Issues and creates credit memos
- Effectively handles the location’s special billing clients
- Responsible for customer purchase order management and maintenance of accounts
- Other duties as assigned
Accounts Payable
- Maintains close relationships with vendors
- Researches vendor invoices for accuracy, secures approval, and forwards for final payment
- Monitors and follows up on A/P payment history
- Receives and records visitors, packages, mail, and weekly payroll
Human Resources
- Maintains integrity and confidentiality of all business-related information
- Assists HRG with monthly engagement and community service activities
- Assists HRG with annual Benefits Open Enrollment process
- Assists HRG with preparing new-hire paperwork and orientation
- Assists HRG with Associate trainings
- Other duties as assigned
REQUIREMENTS:
- High School Diploma or equivalent
- 2 - 4 years’ experience in Accounting
- A/R and A/P background required
- Computer proficiency in general PC applications and MS Office (Excel, Word, and Outlook)
- Ability to work in a very challenging, fast-paced environment
- Strong organizational and oral communications skills
- Demonstrated analytical and follow-up skills
- Team player, in a Team environment, with exceptional customer service orientation
Company Values & Benefits
Required Competencies:
- Be Respectful: Value all we come in contact with
- Be Remarkable: Create a positive moment with every interaction
- Be Safe: Keep ourselves and those around us safe
- Be Honest: Be guided by truthfulness in all we do
Benefits:
- Competitive pay
- Medical, Dental, Vision
- Pet, Legal, and Hospital Indemnity Insurance
- 401k (match)
- Paid Time Off Package
- Great company culture
- Collaborative team environment
EOE / Drug-Free Workplace
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law. We are fueled by the talent, passion, and diversity of our associates.
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