Director, Finance, Shared Services

Company Description

The Director of Finance SSC leads RBDC's Shared Services organization, with primary accountability for Accounts Receivable, collections, and transactional finance operations across the US and Canada Distribution Companies. This senior leader is responsible for delivering world-class back-office service to the distribution network while driving automation, control, and scalability across the function.

The role partners closely with the RBDC Leadership Team, RBNA Key Accounts, field operations, key customers and vendors, Red Bull HQ, IT, Accounting, and technical teams. The Director ensures the SSC operates as a strategic enabler of growth — combining operational excellence, financial discipline, and modern technology to support a viable and sustainable business.

Job Description

LEADING RBDC SHARED SERVICES ORGANIZATION

Recruit, develop, and retain a high-performing, engaged SSC team aligned with the Red Bull Leadership Code

Build a culture of focus, accountability, ownership, and continuous improvement across the function

Lead the end-to-end Accounts Receivable function, including cash application, deductions, collections, and credit oversight

Provide strategic support to RBCD (Canada)

Evaluate, recommend, and implement strong internal controls for RBDC

Assist finance HQ and accounting team with monthly close process and financial reporting

Own SSC service levels through clear KPIs, SLAs, and governance routines with internal stakeholders

Establish robust A/R reporting and lead overall process improvements

Work with accounting manager and team to ensure timely and accurate reporting of results

Manage relationships with RBNA Key Account teams

Lead strategic RBDC projects, including process automation, system migrations, and capability builds

Partner with the RBDC Call Center on initiatives that improve the end-to-end customer and field experience

BACK-OFFICE SERVICE DELIVERY & OPERATIONAL EXCELLENCE

Deliver world-class service to all Red Bull stakeholders measured through quality, KPI’s, and efficiency

Embed a strong internal and external customer-service culture across the SSC

Support the monthly close, financial reporting, and audit processes in partnership with HQ Finance and Accounting

Partner cross-functionally with Operations and Sales to drive transactional accuracy, working-capital improvement, and order-to-cash efficiency

Work with the Director of Finance & Controlling to ensure integrity of master data, reporting, and analytics

Drive adoption of modern B2B payment capabilities to accelerate cash conversion, reduce cost and admin effort

Manage software vendors and technical partners to drive system stability, roadmap delivery, and platform enhancements

Drive adoption of AI technology and agentic solutions to help with the increasing OTC complexity

Support new launches and expansions as needed

Perform ad hoc reporting as needed

KEY RESULTS AND DELIVERABLES (WHAT DOES SUCCESS LOOK LIKE)

A highly capable, engaged, and scalable SSC team

Effective, actionable reporting through clear metrics, KPIs, and executive dashboards

Timely cash collection, improved DSO, reduced past-due exposure, and high customer satisfaction

A measurable automation and AI roadmap delivering productivity and accuracy gains year over year

Strong control environment with no material audit findings

Successful delivery of SSC projects, system upgrades, and process redesigns on time and on budget

Strong, trusted relationships with HQ Finance, Accounting, Key Accounts, and field distribution teams

Proactive analysis and insight into monthly and YTD results, with clear narrative on drivers and risks

Qualifications

Bachelor’s degree in finance or accounting from an accredited college or university

7+ years of progressive finance/accounting experience, preferably in CPG, DSD, beverage, or distribution environments

4+ years of people leadership experience with a proven track record of building and developing high-performing teams

Hands-on experience leading Accounts Receivable, collections, and order-to-cash at scale

Experience with High Radius or comparable AR/collections platforms; familiarity with major ERPs (SAP preferred)

Demonstrated experience deploying RPA, agentic AI, and process-automation tools in a finance environment

Proficiency in Microsoft Excel, Word, PowerPoint, and modern collaboration tools (Teams, SharePoint, Power BI, Copilot)

Comfort managing large data sets and translating them into clear business insights

Proven ability to independently manage complex projects and deliver results on time and to quality

Strong communication skills — able to