Senior Director, Learning & Development

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

Our People team is creating a unique culture at Docusign - one that is collaborative and embraces the full range of perspectives and experiences of all our employees. People are what drive our company’s success. That is why we focus on hiring the right people and giving them the tools and training they need to do the work of their lives. We recognize our people are driven by a sense of purpose and want to give back. That's why we established the Docusign IMPACT Foundation and the Docusign for Forests initiative which demonstrates our people's character in action.

The Senior Director of Learning and Development will spearhead the strategy, design, and implementation of comprehensive learning programs that foster employee growth, enhance skills, and drive organizational performance. This leader will collaborate closely with leaders across the company to ensure that learning initiatives align our culture, strategy and employee experience.

 

This position is a people manager role reporting to the Vice President of Learning and Organization Effectiveness.

 

Responsibility

• Develop and implement a learning and development strategy that aligns with the Docusign’s mission to deliver on Intelligent Agreement Management

• Conduct needs assessments to identify skill gaps and future learning requirements across the organization

• Integrate leadership programs against a common framework to build capabilities needed to deliver on our strategic priorities while allowing for flexibility and autonomy to localize and meet business-specific and/or unique country-based needs

• Supervise the creation of diverse learning programs, including onboarding, leadership development, career development and skills based learning that apply innovative learning methodologies, such as e-learning, blended learning, and experiential learning

• Establish metrics to evaluate the effectiveness of learning programs and initiatives, and continuously monitor and report on the impact of learning and development efforts on employee performance and engagement

• Collaborate with senior leaders to align learning initiatives with broader People Team and organizational strategies

• Act as a trusted advisor to leadership on learning, career development, and leadership development

• Manage the learning and development budget, ensuring efficient allocation of resources to maximize impact

• Stay informed about the latest trends and best practices in learning and development to ensure the organization remains competitive in talent management

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

 

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

• MA/MSC degree or equivalent in relevant people or organizational development
• 15+ years of experience working in learning and development
• Experience leading complex, cross-functional critical initiatives

Preferred

• Extensive experience guiding teams at all levels through behavioral change
• Experience in building, delivering and facilitating workshops and training sessions
• Track record of partnering with organizational stakeholders to drive clarity and alignment
• Ability to scope and solve problems, balancing immediate and longer term needs
• Role model collaboration, decision making and communication

Wage Transparency

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related k