Global Events Manager

See yourself at Twilio

Join the team as our next Global Events Manager.

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

As a Manager on the Global Events team, you will play a pivotal role in orchestrating and executing innovative marketing strategies to drive successful events and enhance brand visibility. This dynamic position requires a strategic thinker with a creative edge, exceptional organizational skills, and a passion for delivering outstanding event experiences.

Responsibilities

In this role, you’ll:

• Conceptualize, plan, and execute customer events, including but not limited to our annual user conference SIGNAL.
• Coordinate all aspects of event logistics, including venue selection, budget management, vendor coordination, and on-site execution.
• Collaborate with cross-functional teams to integrate event strategies into broader marketing initiatives and meet our key results. 
• Collaborate with key stakeholders to understand their needs and incorporate them into event planning.
• Serve as workstream lead, leading status meetings, pre-program walkthroughs, and program debriefs.
• Create and manage event budgets, ensuring cost-effectiveness and ROI.
• Oversee post-event analysis to measure the success of each event against predetermined goals.
• Create and maintain event timelines, ensuring that all tasks and deadlines are tracked and met.
• Support overall Global Event Team initiatives.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 3-5 years+ experience in event management, hospitality, marketing, or a related field.
• Strong organizational and time management skills, with the ability to prioritize tasks effectively in a fast-paced environment.
• Excellent attention to detail and accuracy
• Excellent communication skills, both written and verbal, with the ability to interact professionally with internal and external stakeholders.
• Strong problem-solving abilities, with a proactive and solution-oriented mindset.
• Ability to work independently as well as part of a team, collaborating effectively with colleagues from various departments.

Desired:

• Familiarity with Google Suite
• Experience running events in EMEA, APJ, and/or LATAM regions

Location  

This role will be remote, and based in the United States.

Approximately 10% travel is anticipated. 

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

 

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