Senior Waiter/Waitress

<p><span><span><span><em><b>“The world is yours with Meliá”</b></em> </span></span></span></p> <p> </p> <p><span><span>Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family ��</span></span></p> <p><span><span> </span></span></p> <p><span><span><span><b>Discover some of the benefits we offer:</b></span></span></span></p> <p><span><span> </span></span></p> <ul> <li><span><span><span><b>My MeliáRewards:</b></span> Participate in our exclusive loyalty program, enjoying unique benefits and advantages.</span></span></li> </ul> <p><span><span> </span></span></p> <ul> <li><span><span><span><b>My MeliáBenefits:</b></span> Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.</span></span></li> </ul> <p> </p> <p><span><span>Be proud to belong to Meliá as we are proud of you �� </span></span></p> <p> </p> <p><span><span><span><b>What you will have to do:</b></span></span></span><br/>  </p> <p><span><span><b>Customer Interaction:</b></span></span></p> <ul> <li><span><span>Welcome guests warmly, take and serve food and drink orders efficiently, while offering suggestions and upselling menu items when appropriate.</span></span></li> <li><span><span>Handle guest complaints or concerns professionally, ensuring quick resolution and guest satisfaction.</span></span></li> <li><span><span>Anticipate guest needs and respond promptly to any requests or concerns.</span></span></li> </ul> <p><span><span><b>Support to Team:</b></span></span></p> <ul> <li><span><span>Assist the F&amp;B Manager in supervising daily restaurant operations, ensuring all standards are met.</span></span></li> <li><span><span>Help oversee junior staff and assist with on-the-job training to maintain high service levels.</span></span></li> <li><span><span>Ensure that all staff adhere to the hotel’s quality standards.</span></span></li> </ul> <p><span><span><b>Order Management:</b></span></span></p> <ul> <li><span><span>Ensure that all food and beverage orders are accurately communicated to the kitchen and bar, following up to ensure timely delivery.</span></span></li> <li><span><span>Assist in organizing service flow during peak hours and special events, ensuring smooth coordination between the kitchen, bar, and floor staff.</span></span></li> <li><span><span>Coordinate with the kitchen and bar staff to fulfill special requests and dietary requirements.</span></span></li> </ul> <p><span><span><b>Preparation and Setup:</b></span></span></p> <ul> <li><span><span>Assist in setting up the restaurant before each service, including table settings, cleaning, and ensuring all supplies are ready for smooth operations.</span></span></li> <li><span><span>Ensure that tables are clean, properly set, and well-organized at all times during service.</span></span></li> </ul> <p><span><span><b>Inventory and Supplies:</b></span></span></p> <ul> <li><span><span>Assist in managing the inventory, ensuring sufficient stock of tableware, beverages, etc.</span></span></li> <li><span><span>Monitor supplies and work with the F&amp;B manager to place orders as needed.</span></span><br/>  </li> </ul> <p><span><span><span><b>What are we looking for</b></span></span></span></p> <ul> <li><span><span>Previous experience as a Waiter or Senior Waiter</span></span></li> <li><span><span>Excellent communication and interpersonal skills, with a strong focus on customer service</span></span></li> <li><span><span>Solid knowledge of food and beverage service, with the ability to recommend and upsell items</span></span></li> <li><span><span>Ability to work under pressure in a fast-paced environment while maintaining a professional demeanor</span></span></li> <li><span><span>Strong organizational skills and attention to detail</span></span></li> <li><span><span>Team player with the ability to provide guidance and support to junior waitstaff</span></span></li> <li><span><span>Fluent in Greek and English; knowledge of additional languages is an advantage.</span></span><br/>  </li> </ul> <p><span><span><span><b>What we offer:</b></span></span></span></p> <ul> <li><span><span>Competitive salary </span></span></li> <li><span><span>Career progression in an international environment</span></span></li> <li><span><span>Excellent working conditions in a diverse and inclusive workplace environment</span></span></li> <li><span><span>Ongoing training and development opportunities and certifications</span></span></li> <li><span><span>Opportunities for cross-departmental projects and learning</span></span></li> </ul> <p><span><span> </span></span></p> <p><span><span><span><b>At Meliá we are all VIP</b></span> ��</span></span></p> <p><span><span> </span></span></p> <p><span><span>Great professionals who make everyday life easier and exceptional. From the ju