Jobs and Careers

Director of Operations - Food and Beverage

United Statesfull_timeVerifiedPosted 11 Jun 2025

About the role

Location: Toyota Center in Houston, TX is the home of the NBA's Houston Rockets. Toyota Center also plays host to the nation's top concerts and touring shows.

Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.

About Levy
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

Job Summary

Help lead the charge in delivering world-class experiences at Toyota Center! As the Director of Operations, you will oversee all aspects of venue operations, ensuring seamless event execution, efficient team management, and top-tier guest satisfaction. You will partner with the Vice President of Hospitality Strategy and work closely with department heads to drive excellence in service, logistics, and operational strategies.

Key Responsibilities:

Oversee day-to-day stadium operations, ensuring efficiency and compliance with safety standards.
Lead and develop teams to provide exceptional guest and client experiences.
Manage event logistics, including staffing, scheduling, and on-site coordination.
Collaborate with vendors, security, and food & beverage teams to optimize services.
Monitor operational budgets and drive cost-effective solutions.
Implement strategies to enhance workflow and streamline operations.

Qualifications:

Bachelor's degree in business administration, hospitality, or a related field (preferred).
5+ years of experience in operations management, preferably in large-scale venues or hospitality.
Proven expertise in budgeting, staffing, and logistics.
Proficiency in Microsoft Office Suite and operational management software.
Ability to work flexible hours, including nights, weekends, and holidays.

Curious about Life at Levy? Check it out: Levy Culture

Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis.

At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.