Product Specialist - Physical Measurements

Product Specialist - Physical Measurements

Location: Columbia, MD
Salary: $85,000 - $87,400 per year

 

Who are we?

Established in 1975, Shimadzu Scientific Instruments is one of the largest suppliers of analytical instrumentation, physical testing, and environmental monitoring systems in the world. Ground-breaking scientific research, manufacturing ideas, and results continue to propel Shimadzu’s outstanding reputation and “Excellence in Science.” People dedicated to our mission have the largest impact on Shimadzu’s continued growth and success. Would YOU like to join a diverse team of professionals working together with researchers, scientists, and manufacturers to help better lives worldwide?

 

What can Shimadzu offer YOU?

• Our Culture: A work environment that values diversity, inclusion & belonging
• Competitive Compensation: Day 1 Benefits & Competitive Salary
• Retirement Benefits: Matching 401K & Profit-Sharing Program
• Professional Growth: Clear pathways for Career, Leadership, and Personal Development
• Health Benefits: Flexible Spending/Health Savings Accounts
• Work-Life Balance: Generous & Front-Loaded Paid Time Off Plan
• Education: Tuition Assistance Program for both graduate and undergraduate levels
• Insurance Perks: Pet Insurance, optional Identity theft, legal pre-paid and critical care buy-up insurance benefits, generous company-paid life insurance & short-term disability programs
• Work Flexibility: Business casual Dress Attire & casual (jeans) Friday!
• Employee Engagement: Employee Resource Groups to network, build a sense of community and enhance one’s career and personal development

ADDITIONAL COMPENSATION:

• • For Service, Technical Support, Marketing & Sales Roles: Additional compensation is available through either an Incentive and/or Commission Plan.
  • For Employees who reside in Connecticut, Massachusetts, New Jersey, and California: Additional compensation is offered through a Cost-of-Living Adjustment (COLA).

 

Shimadzu Scientific Instruments is seeking a motivated Product Specialist to join our team! In this role, you will provide expert technical support and training for our Universal and Fatigue Testing, laser diffraction particle size measurement and thermal analysis instrumentation. Your focus will be on enhancing product positioning while delivering high-quality, timely support to our customers. You’ll engage directly with clients, addressing their needs and partnering with the Marketing team, Sales, Service, and Regional staff.  

 

JOB FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO:

• Provide marketing support to the sales team, including developing demonstration strategies and presenting products to potential and current customers
• Provide expert technical support to customers and sales team regarding Universal and Fatigue Testing, Particle Size and Thermal Analysis instrumentation including installation, operation and troubleshooting assistance
• Gather and analyze competitive information for assigned products, reporting findings to the sales team
• Create sales support documentation, including feature/benefit analyses and positioning strategies for each assigned product
• Conduct evaluations of market needs and propose hardware and software solutions to address those needs
• Develop and deliver technical training courses and materials for customers and Shimadzu employees, while maintaining instruments in application laboratories and supporting qualification tests as needed
• Represent Shimadzu at technical conferences and trade shows to promote our products.

 

EDUCATION AND QUALIFICATIONS:

• Bachelor’s degree in a related field such as Material Science, Mechanical Engineering, or equivalent experience
• Minimum of two years of experience in technical applications or method development with Universal and Fatigue Testing, laser diffraction particle size measurement and/or thermal analysis instrumentation
• Strong technical knowledge and understanding of these technologies; marketing and sales experience are highly desirable
• Strong attention to detail, exceptional customer service skills, and a dependable work ethic
• Ability to work independently and as part of a team
• Willingness to travel, including occa