Provider Network Development Specialist

Bamboo Health is the leader in Real-Time Care Intelligence™ solutions aimed at improving lives for everyone experiencing physical and behavioral health challenges. We are driven by our mission to empower clients to deliver seamless, high-quality and cost-effective care during pivotal moments to improve health outcomes. From coast to coast, Bamboo Health partners with all major retail pharmacy chains, 52 states and territories, 100% of the top 10 best hospitals and more than half of the country’s largest health plans to improve more than 1 billion patient encounters annually. Join us in improving lives during pivotal care moments! 

Summary:

The Provider Network Development Specialist will help shape and execute market-specific Network Strategies, manage the operational readiness of network partners, and ensure smooth cross-functional coordination. As Provider Network Development Specialist, you will partner closely with teams to bring networks from concept to activation to measurable impact.

The ideal candidate is highly organized, process-oriented, analytical, and experienced in managing complex cross-functional workflows within healthcare technology environments. This is a high-visibility individual contributor role for someone who enjoys structure, process, and delivering execution excellence.

What You’ll Do:

• Partner with Account Directors to develop and execute Network Strategies in each market, ensuring cross-functional alignment and seamless implementation.
• Coordinate across departments to ensure alignment and readiness for network launch.
• Maintain standardized workflows, checklists, and documentation.
• Manage contracting for new Hub & Spoke partners.
• Translate partner workflows into system configurations and ensure go-live readiness.
• Identify high-potential referral hubs and support partner engagement activities.
• Develop tools, templates, and enablement materials for internal and external teams.
• Track KPIs, maintain dashboards, and collaborate on scorecards to measure network performance.
• Surface risks, troubleshoot delays, and ensure successful activation and utilization.
• Stay curious about emerging AI tools and how they can streamline or enhance work within your function.

What Success Looks Like…

In 3 months…

• Fully ramped on Hub & Spoke and Network Build Playbooks.
• Independently managing contracting and configuration workflows.
• Supporting ADs with strategy execution and readiness tracking.
• Identify at least one opportunity in your role to pilot or apply AI or automation (e.g., streamlining a task, summarizing data, generating content).

In 6 months…

• Managing multiple statewide network builds concurrently.
• Reducing delays between contract execution and training readiness.
• Producing clear, reliable readiness and performance reporting.

In 12 months…

• Recognized as a core driver of Network Strategy and execution.
• Supporting scalable activations across multiple states.
• Demonstrating measurable improvements in onboarding speed, activation, and utilization.

What You Need:

• Bachelor’s degree in healthcare, business, public health, or related field.
• 5+ years in healthcare operations, implementation, program coordination, or network operations.
• Experience with workflow configuration, onboarding, or software implementation.
• Familiarity with behavioral health, referral networks, or health IT preferred.
• Strong organizational skills, attention to detail, and process discipline.
• Comfort with dashboards, trackers, and performance reporting.
• Comfort using or learning AI-supported tools (e.g., ChatGPT, CoPilot, or role-specific tools) to improve daily workflows.
• A forward-thinking, curious mindset with an openness to experimenting with new technologies.
• Strong analytical and problem-solving skills, with sound judgment and creativity in designing solutions.
• Proven ability to thrive in fast-paced, high-growth, and rapidly evolving environments.
• Ability to work effectively in a remote-first environment, ensuring hi