Principal Behavioral Scientist

About the team

Zillow Research & Insights (ZRI), includes Customer and Partner Insights Strategists, UX Researchers, Behavioral Scientists, Population Scientists, and Research Operations. We all play a significant role within the greater product and marketing organizations. ZRI sits within Zillow Experience Design (ZxD), a fast-paced, collaborative, and driven product design team. We’re a tight-knit, fun-loving, and upbeat group.

We seek out and test exciting new ideas using primary research and are dedicated to improving the home buying, selling, and moving processes.

We care deeply about solving problems for real people – customers, co-workers, and everyone else. We seek to make everything a little better than we found it.

About the role

As a Principal Behavioral Scientist, you’ll drive quantitative research and provide our data-hungry team with actionable insights addressing customer and business needs. Our mission is to make Zillow the most-loved place to discover, buy, sell, or rent a home. If you enjoy working across functions and want to be involved in some of the company's biggest initiatives, then this job is for you!

Responsibilities

• Lead advanced quantitative research through the entire research cycle (e.g. ideation, design, analysis, dissemination)

• Work closely with product managers, marketers, strategy, and other researchers

• Create scalable frameworks, templates, and processes 

• Present actionable findings, engage partners in research, and influence them to take action

• Lead multiple projects independently, prioritize business objectives, and deliver high-quality work on time, across multiple business lines

• Contribute, learn, grow, and have fun 

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any of the 50 US States, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role.

In California, Colorado, Connecticut, Hawaii, Nevada, New York and Washington the standard base pay range for this role is $184,800.00 - $295,200.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Nevada, New York and Washington and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

Who you are

• Applicants should have a PhD in a quantitative social science discipline (e.g., psychology, demography, political science) and 5+ years experience with leading quantitative research in industry

• Experience creating customer metrics and programmatically assessing user experiences

• Solid understanding of user experience principles and methodologies 

• Expertise in survey design and methodology for repeated cross-sectional and longitudinal surveys (e.g., sampling, ecological momentary surveys)

• Expertise in quantitative analyses for survey methods (e.g., survey weighting, multilevel modeling, models addressing autocorrelation)

• Experience with interdisciplinary collaborations

• Advanced user of R, Python, or similar, for data analysis and experience with SQL

• Advanced user of Qualtrics, or similar for data collection

Get to know us

Zillow is reimagining real estate to make home a reality for more and more people.

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as pare