Sr. Outside Sales Representative - Mississauga area

Overview

Vitro Architectural Glass manufactures a broad range of industry-leading, energy-efficient products such as Solarban®, Sungate® and Starphire Ultra-Clear® glasses.  Throughout our storied history, collaboration and innovation have been central to our advancements. Today, the key to our success continues to lie in the strength of our partnerships. With a foundation formed on trust, teamwork and shared excitement, the possibilities for impactful innovations in glass are truly endless. With manufacturing facilities throughout the U.S. and Mexico, Vitro Architectural Glass is committed to sustainable manufacturing processes and products.  Vitro also operates one of the world’s largest glass research and development facilities in Pittsburgh, PA and has four residential glass fabrication plants in Canada.  Website:  www.vitroglazings.com  

This position will see up to 90% local travel with home base in our Barrie, ON office and will work closely with Vitro's internal and external customers, handling quotations, lead follow-up calls, communicating with existing customers and prospective customers, understanding their needs to build rapport and achieve customer satisfaction.

Territory covered includes Mississauga West - Niagara Peninsula - Windsor. 

Responsibilities

• Provide customer quotations.
• Set pricing levels for customers (in conjunction with the Branch Manager.)
• Visit current customers and prospective customers at their locations or on jobsites when required.
• Answer customer questions, provide additional information as required.
• Customer communications through outbound calls to potential and existing customers, follow up on leads as directed by the Branch Manager.
• Work closely with the Operations Manager to update customers on expected product deliveries and relay customer expectations.
• Work with colleagues to resolve customer complaints.
• Learn all aspects of the company software systems to communicate efficiently.

Qualifications

• A minimum of 2 to 5 years of experience with a sales service background;  experience in a glass environment is preferred.
• Computer proficiency is mandatory; must have excellent communication skills, both written and verbal, with an emphasis on the use of MS Office products.
• Must have excellent interpersonal skills in dealing with a fluid business environment.