Applications Analyst III

Hourly Pay Range:

$41.64 - $64.54 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights:

• Position: Applications Analyst I - Epic HIM
• Location: Skokie, IL
• Full Time
• Hours: Monday-Friday, 8:00am - 4:30pm
• Hybrid role

Job Summary:

As an Application Analyst I at Endeavor Health, you will be responsible for supporting an assigned application portfolio, including designing, documenting, implementing, and testing software or application solutions. A key focus is the efficient monitoring and management of issue resolution through timely ticket closure. You will also participate in implementation of new workflows and products in alignment with the organization’s strategic goals.

To be successful in this role, you will be expected to learn the latest solutions and technologies and advocate for the adoption of industry best practices.

This position will support our HIM team, including but not limited to; Epic HIM ROI, DT, Identity and Coding.

What you will do:

• Assist in designing, documenting, implementing and testing software/application solutions.
• Monitor and manage the timely resolution/closure of assigned tickets.
• Participates in vendor calls on issues/upgrades.
• Contribute to the continuous improvement of processes.
• Prepare documentation and reports related to projects following established procedures.
• Participate in integrated workgroups/projects.
• Stay up to date on the latest trends and innovations in relevant technologies.
• Other duties as assigned.

What you will need:

• Education: HS Diploma or equivalent. Bachelor's degree preferred.
• Experience: Without bachelor’s degree, four (4) years of relevant IT experience or relevant end user experience
• Unique or Preferred Skills:
• Epic certification in HIM ROI, DT, Identity and/or Coding.
• Able to communicate with operational/senior leadership with no direction or coaching.
• Promotes effect written and verbal communication among peers across the organization and executive leadership.
• Serves as a key point person for technical and operational leadership for problem resolution and project management.
• Able to provide technical leadership, guidance, and coaching with little to no supervision.
• Utilizes effective analytical and troubleshooting skills with no assistance at an expert level.
• Continually seeks to utilize technology to improve systems and procedures/processes.
• Typically resolves complex problems or problems where precedent may not exist.
• Able to operate with substantial latitude in acting and making decisions without supervision.
• Able to mentor and educate junior team members.
• Excellent Microsoft Office skills.
• Embraces and promotes a culture of continuous improvement.

Benefits (For full time or part time positions):

• Incentive pay for select positions

• Opportunity for annual increases based on performance

• Career Pathways to Promote Professional Growth and Development

• Various Medical, Dental, Pet and Vision options

• Tuition Reimbursement

• Free Parking

• Wellness Program Savings Plan

• Health Savings Account Options

• Retirement Options with Company Match

• Paid Time Off and Holiday Pay

• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.  

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their profession