Receptionist

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

The role will be responsible for maintaining the reception lobby, answering the main phone line, attending to visitors and dealing with inquiries on the phone and in person. Supplies information regarding the organization to the general public, clients, and customers. Performs other clerical and administrative duties, as assigned. The position is onsite 5 days a week and the hours for this position are 8am – 5:30pm EST.

Job Description

Core Responsibilities

• Open office each morning
• Turn on lights & TVs throughout office each morning
• Pick up and deliver mail each morning
• Pick up newspapers and place in appropriate locations each morning
• Make coffee every morning
• Answer main switchboard and direct calls and/or deliver messages appropriately - Maintain a reception area that is clean, organized, and presentable
• Greet visitors in a courteous, tactful, and timely manner providing assistance, guidance and direction
• Provide guest names to security as required
• Assign visitors to guest offices
• Help manage conference room calendar via Outlook and ensure all necessary information is provided for meetings- Help manage driver’s schedule via Outlook calendar
• Receive incoming packages
• Process building maintenance requests
• Serves as back up for office assistant
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned

Requirements

•  Computer proficiency with Microsoft Office required
•  Well versed in Microsoft Outlook and calendar
•  Excellent verbal and written communication skills
•  Ability to work harmoniously with other employees at various organizational levels
•  Excellent communication skills with customers, co-workers and management
•  Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
•  Ability to lift a minimum of 50 lbs.

 Job Specification:

• High School or Equivalent
• Generally requires 5-7 years related experience

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more d