Sr. Project Manager, Sterile Compounding

Hims & Hers Health, Inc. (better known as Hims & Hers) is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are revolutionizing telehealth for providers and their patients alike. Making personalized solutions accessible is of paramount importance to Hims & Hers and we are focused on continued innovation in this space. Hims & Hers offers nonprescription products and access to highly personalized prescription solutions for a variety of conditions related to mental health, sexual health, hair care, skincare, heart health, and more.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS”. To learn more about the brand and offerings, you can visit hims.com and forhers.com, or visit our investor site. For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

About the Role:

The Sr. Project Manager, Sterile Compounding sits on the R&D-Operations Project Management team, reporting to the Director of Innovation Program Management, and is responsible for supporting all Hims & Hers sterile compounding launches from end-to-end. The goal of this role is to anticipate, mitigate, and navigate risk, maintain clear internal communication across all related teams company-wide, and keep all teams moving forward on schedule and on budget. The scope of this role will be broad and adaptive to support our teams and facilities as they grow. This is a senior level project management role that will both individually lead and also support other PMs in end-to-end product development and operations. 

This role will be responsible for managing teams remotely as well as on-site. This is a remote role with regular travel (up to 50% of the time) to our compounding pharmacies located in Gilbert, Arizona, and Columbus, Ohio.

You Will:

• Drive end-to-end sterile and injectable compounding launches (503a and 503b) through concept, due diligence and formulation mapping, ingredient sourcing, R&D, piloting, quality and compliance, testing, machinery and tooling readiness, pharmacy operations management, and all necessary safety, facility, equipment and people management requirements for launch readiness.
• Support facility-related initiatives including process improvements, space utilization, cleaning protocols and operations, R&D and scale-up processes, and production optimizations.
• Lead pharmacy initiatives include pharmacy performance assessments, staffing and operations assessments, drug control services, analytics implementation, maintenance, gap analysis, training, inventory optimization, regulatory reviews, and quality assurance.
• Be a subject matter expert for 503a and 503b sterile compounding process and facility requirements, including FDA, DEA, and Boards of Pharmacy.
• Work cross-functionally across Legal, Regulatory, Quality & Compliance, R&D, Operations, Marketing, Medical, and Supply Chain on a regular basis.
• Schedule and lead cross-functional meetings, status calls, and deliverable reviews, regularly taking organized notes and sending meeting summaries.
• Manage each stage of the approval process and ensure proper alignment along the way.
• Act as the internal source of truth and main point of contact for assigned projects across the organization, leading meetings and guiding teams through launch details as needed.
• Anticipate risks and solve for roadblocks proactively, escalating appropriately.
• Prepare documentation and presentations to lead leadership and C-Suite updates.
• Work closely with our EMR, Telemedicine, and CX teams to create documentation that supports the organizational efforts required to train and support launch, including the creation of educational decks and documents, the leading of informational cross-functional meetings, etc.
• Continuously follow up with team members to ensure the group remains on task to meet deadlines, proactively escalating issues to minimize the risk and avoid delays.
• Strictly follow the defined PM processes and suggest workflow improvements as optimizations arise.

You Have:

• 8+ years of project management experience in end to end product development, supply chain, and/or operations. Pharmaceutical experience is a plus.
• 4+ years of sterile compounding project management in 503a and/or 503b facilities
• Experience operating within product-driven org