Public Safety Dispatcher

Who is Saint Louis University? Founded in 1818, Saint Louis University is one of the nation’s oldest and most prestigious Catholic universities. SLU, which also has a campus in Madrid, Spain, is recognized for world-class academics, life-changing research, compassionate health care, and a strong commitment to faith and service.

All About You

JOB SUMMARY

Under direct supervision is responsible for directing DPS officer response to calls for service, alarms, and RTA alerts. Monitors video management systems, radios calls and telephone communications. Records all department actions for the record.

JOB DUTIES

• Receives calls for services and dispatches field units to respond.

• Prepares and maintains communications log to include telephone requests, RTA responses, alarm responses and all other communications received and dispatched during shift.

• Monitors fire alarm systems, videos management systems and all other technology associated with the DPS telecommunications center.

• Types, files input and retrieves in formation on several DPS related systems.

• Aides and directs campus community members and guests as required.

• Assists command team with retrieval of information, reports, and video.

• Performs other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES

• Ability to communicate information verbally, clearly, and distinctly to the University community using radios, telephones, and other communication devices during routine and emergency situations.

• Ability to react calmly during emergency situations.

• Ability to extract data from conversations and documents.

• Excellent verbal and written communication skills.

• Proven interpersonal/human relations skills.

Hourly Pay: $20.00 per hour

MINIMUM QUALIFICATIONS

Two or more years’ experience as a dispatcher.
Proven customer service skills.
Ability to work any assigned shift or hours as needed by the department.
Proven ability to work in a stressful environment.

ADDITIONAL INFORMATION

Upon completion of probation period, dispatchers may request to be considered for an armed license in order to be eligible to perform overtime duties at Chaifetz Arena.

The Department of Public Safety is within Saint Louis Universities Student Development Division reporting to the Vice President of Student Development.

Function

Public Safety - Other

Scheduled Weekly Hours:

40

Saint Louis University is an equal opportunity/affirmative action employer. All qualified candidates will receive consideration for the position applied for without regard to race, color, religion, sex, age, national origin, disability, marital status, sexual orientation, military/veteran status, gender identity, or other non-merit factors. We welcome and encourage applications from minorities, women, protected veterans, and individuals with disabilities (including disabled veterans). If accommodations are needed for completing the application and/or with the interviewing process, please contact Human Resources at 314-977-5847.