Technical Writer, Technical Publications

Technical Writer, Technical Publications

Location: Palo Alto, CA (Onsite)

About the Team:

We are a globally distributed, award-winning design organization of 60 talented individuals—including product designers, UX writers, technical writers, and UX researchers—spread across the U.S., Israel, and India. As our company and product portfolio rapidly grow, it's essential to scale our user experience and technical documentation strategically. 

We are looking for a California-based Senior Technical Writer to deliver high-quality technical product documentation. In this role, you'll create and maintain important technical content that helps our customers succeed and drives business impact. You’ll collaborate with cross-functional partners across the company to deliver high-quality, high-impact technical content within the product experience and across our documentation platform.

📺 Learn more about our product and team: Watch Video

About the Role:

You will:

• Plan, write, and maintain clear, consistent, and user-focused documentation that helps our customers achieve their goals.
• Interpret complex technology and customer needs to plan and deliver high-quality technical content.
• Contribute to improving the overall technical content experience as an integral part of the product experience.
• Build collaborative relationships with Product Management, Engineering, and Design partners to deliver documentation based on user needs. Embed in the development process to plan and deliver proactively.
• Uphold a high level of quality by following and contributing to documentation guidelines, standards, and templates.
• Explore and use AI-powered tools and workflows to increase team efficiency and output quality.
• Balance multiple competing priorities effectively.
• Modernize legacy documentation to reflect new features, use cases, and usability improvements.
• Contribute to an inclusive, psychologically safe team culture where all voices are valued and contributions are recognized.

What You’ll Bring to the Team:

• 3–8 years of experience in technical writing, preferably in enterprise SaaS products.
• Strong systems thinking, technical curiosity, and a proven ability to work with empathy, ownership, and accountability.
• Experience managing multiple, concurrent documentation projects.
• A bias for action.
• A passion for technology and for customer success, with a user-centric approach and mindset.
• Ability to embrace challenges and improve on what we deliver and how we work.
• Comfort operating in ambiguity and evolving environments.
• A learning mindset—curious, growth-oriented, and resilient.
• Excellent verbal and written communication skills.
• Strong interpersonal skills with a collaborative approach to problem-solving.
• Experience working in a modern documentation environment, including DITA/XML and GitHub.
• Prior experience working with JIRA or similar project management tools is a plus.

#LI-NM2

The minimum and maximum base salaries for this role are posted below; additionally, the role is eligible for bonus potential, equity and benefits. The range displayed reflects the minimum and maximum target for new hire salaries for the role based on U.S. location. Within the range, the salary offered will be determined by work location and additional factors, including job-related skills, experience, and relevant education or training.US Pay Range$115,800—$144,800 USD

Join Us in Securing the World's Data

Rubrik (RBRK), the Security and AI company, operates at the intersection of data protection, cyber resilience and enterprise AI acceleration. The Rubrik Security Cloud platform  is designed to deliver robust cyber resilience and recovery including identity resilience to ensure continuous business operations, all on top of secure metadata and data lake. Rubrik’s offerings also include Predibase to help further secure and deploy GenAI while delivering exceptional accuracy and efficiency for agentic applications.

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Inclusion @ Rubrik

At Rubrik, we are dedicated to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the world’s data.

Our goal is to hire and promote