Manager, Technology Engineer Manager

If you’re passionate about innovation and love working in an environment where you can constantly improve and adopt new technologies to drive business results, then Nationwide’s Information Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program.

Are you a passionate leader with a strong technical background? Technology Corporate, Workplace Collaboration has an exciting opportunity just for you!

We are seeking a highly skilled and passionate leader to oversee our Exchange email systems, mobile offerings, Microsoft Teams, web conferencing, and other critical collaboration tools.

The ideal candidate will have a deep understanding of email and calendaring systems, with a proven track record of maintaining seamless communication and efficient scheduling across large organizations. This role involves managing high SLA metrics for incident and request handling.

Additionally, the candidate will enhance mobile capabilities, support legal and regulatory compliance, and contribute to the development of AI-driven solutions. Strong leadership, strategic planning, and team development skills are essential to inspire and elevate the performance of the entire team.

This role will be filled in a hybrid capacity, with in-office collaboration in our Columbus, OH office

Compensation Grade G5

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Job Description Summary

If you’re enthusiastic about delivering secure technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Nationwide's industry-leading technology workforce embraces an agile work environment and a collaborative culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you!

The Technology Engineering Manager manages a staff of infrastructure engineers who analyze, design, develop and implement hardware/software. You’ll determine hardware/software systems requirements; lead systems hardware/software design; plan projects; and establish priorities. You’ll also coordinate with other managers to integrate projects with other systems hardware/software. As a people leader, you have responsibility for project deployment, career development, performance management and pay determination. You also may have the opportunity to mentor associates on other teams.

Job Description

Key Responsibilities: 

• Manages a staff that delivers on build and operational (build and run) components for the product(s) aligned to a technology area, such as but not limited to, consulting, managing and development of new products, upgrade/patching efforts, annual budgeting, efficiency efforts, etc. and the function responsible for driving a competitive unit cost through efficient product lifecycle.

• Responsible for applying secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities.

• Leads a team accountable for product delivery and the first line of defense for risk and security management.

• Assigns and allocates roles, in partnership with the Technology Product Executive, based on capacity and demand (finance, marketing, etc.).

• Responsible for the design, development, modification and implementation of products and processes to aid in the overall product lifecycle and operational metrics.

• Manages a staff who is accountable for product management across platforms (on-premise, off-premise and across premises) by providing engineering support for products/processes to improve productivity and reduce cost.

• Demonstrates user empathy by partnering with user advocates to understand and incorporate user sentiment.

• Understands and manages team skill maturity in context of effective product management.

• Oversees vendor management/relationships and sourcing, in