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Corporate Trainer

Accolade, Inc.
United Statesfull_timeVerifiedPosted 10 Sept 2024

About the role

About Accolade
Accolade (Nasdaq: ACCD) provides millions of people and their families with an exceptional healthcare experience that is personal, data driven and value based to help every person live their healthiest life. Accolade solutions combine virtual primary care, mental health support and expert medical opinion services with intelligent technology and best-in-class care navigation. Accolade’s Personalized Healthcare approach puts humanity back in healthcare by building relationships that connect people and their families to the right care at the right time to improve outcomes, lower costs and deliver consumer satisfaction. Accolade consistently receives consumer satisfaction ratings over 90%. For more information, visit accolade.com.

Role overview

The Corporate Trainer (CT) reporting to the Sr. Corporate trainer is responsible to assist in delivering and improving Accolade’s onboarding and continuing education training programs. The CT will directly be responsible for developing, leading remote and in-person training and evaluating training effectiveness. The CT will partner with operational leadership to develop training materials and continuously adapt as programmatic changes occur.

A day in the life…

  • Participate in all phases of training program administration including analysis, design, development, implementation, and evaluation
  • A positive attitude with the ability to motivate and inspire learners
  • Partner and communicate effectively with subject matter experts (SMEs), and stakeholders to validate and demonstrate training content.
  • Act as a subject Matter Expert on the Autism Coordinator role and champion of Accolade culture
  • Understand each learner’s performance, with an ability to coach in both group and individual settings
  • Provide specific and balanced feedback to learners to motivate and help them overcome barriers
  • Proactively identify areas for improvement and efficiency and partner cross functionally

What we are looking for…

  • Associates degree mandatory, Bachelor’s degree in education (BAE) preferred 
  • Minimum 2-3 years of experience in training, education, employee onboarding, facilitation or people leadership
  • Demonstrate a high level of personal accountability and organization
  • Passionate about training and helping new and tenured learners succeed.
  • Possess and apply critical thinking and decision-making skills
  • Demonstrated ability to use training development tools, (i.e. Microsoft Office Suite, Scribe/Claude)
  • Impeccable written and verbal communication skills with proven ability to communicate with individuals at various levels within the organization 

Benefits 

  • Comprehensive medical, dental, vision, life, and disability benefits, including access to Accolade Advocacy, Accolade Care, and Accolade EMO. 
  • HDHP medical plan with generous employer contributions towards an HSA 
  • 401(k) Retirement Plan with matching employer contributions 
  • Open Time Off 
  • Generous Holiday Schedule + 5 floating holidays 
  • 18 weeks of paid parental leave 
  • Subsidized commuter benefits programs 
  • Virtual access to coaching, self-care activities, and video-based therapy and psychiatry through Ginger 
  • 1 Volunteer days per year 
  • Employee Stock Purchase Plan (ESPP) w/ employee discount 

Our people are the Heart of Accolade   

Together, we are building a great and enduring business that truly makes an impact. At Accolade, we are committed to building a workplace where all can grow and thrive. ​We do this by living our core values:    

  

Member Obsessed   

For everything we do, we ask ourselves: Is this going to make our member’s life measurably better?   

  

Be Fearless   

We think differently. We do what’s never been done. We are reinventing healthcare every step of the way.   

  

Stronger Together   

We honor the differences among one another and know that our unique perspectives drive us forward.   

Genuine Care   

We care deeply about the human beings we work with and serve. We have each other’s back.    

  

Embrace Reality   

We bring the data, tell the truth, and trust each other.   

  

Relentless Execution   

We operate with a bias for action. Take initiative, move fast & have fun.   

  

Accolade is an Equal Opportunity and Affirmative Action Employer committed to advancing an inclusive e

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Company

Accolade, Inc.

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