Business Operations and Strategy Associate

Tia is on a mission to transform healthcare for women by increasing access to and improving the experience of key preventive healthcare services. Known as the best and only way to both transform outcomes and reduce cost, Tia’s preventive care model focuses on integrating key services across primary care, mental health, gynecology, dermatology and other wellness services. Tia is trailblazing a new paradigm for women’s healthcare that treats women as whole people vs. parts or life stages.  Blending in-person and virtual care services, Tia’s “Whole Woman, Whole Life” care model is a unique and “life-long” model for women’s care. By making women’s health higher quality and lower cost, Tia makes women healthier, providers happier, and the business of care delivery stronger — setting a new standard of care for women everywhere.

Role Summary:  

We are looking for an analytically-driven and mission-oriented professional to join the Business Operations and Analytics team at Tia. The Business Operations and Analytics team is a high-impact, high-visibility team that works cross-functionally across the entire organization and is responsible for determining our business strategy. As a member of our team, you will work directly with Tia leadership to understand the levers that drive our business,  manage strategic, data-driven workstreams, and lead special projects. 

What You’ll Do 

• Manage reporting structures to serve as sources of truth for metric reporting across the business using Tia’s BI tools 
• Own strategic analysis that can be leveraged by leadership to determine Tia’s roadmap for business planning
• Develop Tia’s analytics solution to streamline our data reporting processes and bring together internal and external data sources
• Serve as a trusted partner for leadership stakeholders and provide strategic insight to drive their business area 
• Create financial and operational models and run scenario analysis for key business decisions
• Play a key role in defining Tia’s business priorities and strategy quarter over quarter 
• Become an expert on all of Tia’s key business metrics to proactively identify opportunities for analytical insights and operational improvement

About you: 

• 2+ years of experience in management consulting, business insights, or data analytics
• You have experience pulling and joining large data sets and performing analysis using tools such as Excel and SQL.
• You are comfortable working through ambiguity, and won’t let a lack of definition stop you from moving things forward, whether that’s a tracking down a new dataset or engaging with new cross-functional stakeholders
• You enjoy collaboration & are comfortable working with senior leaders 
• You’re an independent worker who can run against problems with relatively little direction, knows when and how to escalate effectively if blocked and when to triangulate
• Preferably a B.S. / B.A. in finance, business, accounting, economics, statistics, engineering, mathematics, operations research or other quantitative major

Skills 

• Highly Proficient in MS Excel, Powerpoint 
• Excellent interpersonal skills and cross-functional communication
• Highly organized & able to juggle multiple work streams at once
• Nice to have: Proficiency in Python, R, and BI tools (Metabase, Periscope, Tableau, etc)

About Us: 

Founded in 2017 by Carolyn Witte and Felicity Yost, Tia is the modern medical home for women. We are trailblazing a new paradigm for women’s healthcare that treats women as whole people vs. parts or life stages.  Blending in-person and virtual care services, Tia’s “Whole Woman, Whole Life” care model fuses gynecology, primary care, mental health and evidence-based wellness services to treat women comprehensively. By making women’s health higher quality and lower cost, Tia makes women healthier, providers happier, and the business of care delivery stronger — setting a new standard of care for women everywhere.

Tia has raised more than $132 Million in venture capital funding to date, including a recent $100 Million Series B investment, one of the largest early-stage rounds ever for a healthcare company focused on women. Tia has ambitious plans to scale its “whole-woman, whole-life” model to more than 100,000 women by 2023. We’ll do this by growing virtual and in-person operations in existing and new markets while expanding its service lines to care for women throughout their entire lives -- from puberty to menopause. Since launching in 2017, Tia has grown to serve thousands of women aged 18-80 with blended in-person and virtual care in New York City, Los Angeles, Phoenix and soon San Francisco. 

We’re building a world class team to reimag