Jobs and Careers

Business Assistant

United Statesfull_timeVerifiedPosted 8 Apr 2026

About the role

Business Assistant (Full-Time)

Southwest Dental Group, a Cherry Tree Dental Office | Racine, WI

Southwest Dental Group is looking for a friendly, organized, and patient‑focused Business Assistant to join our front office team! We’re a supportive, welcoming practice that prides itself on delivering exceptional care and creating a positive experience for every patient who walks through our doors. If you enjoy helping people and thrive in a collaborative environment, this could be the perfect fit.

Why You’ll Love Working Here:

Competitive compensation
Health Insurance - significant employer contributions towards monthly premiums
Dental Insurance (employer-paid)
Vision Insurance
Basic life & long-term disability insurance (employer-paid)
401(k) employer contribution
Up to 3 weeks of PTO in your first year
Paid holidays
Continuing education opportunities
Employee referral bonus program
A supportive, team-oriented environment

What You’ll Do:
As a Business Assistant, you will play a vital role in the daily operations of the clinic by providing outstanding communication and customer service to our patients. You’ll support smooth daily operations and ensure each patient receives top‑notch service.

Your responsibilities will include:

Greeting and assisting patients in person and over the phone
Scheduling, confirming, and managing appointments
Verifying insurance benefits and coverage
Posting accurate patient and insurance payments
Reviewing treatment plans and explaining next steps clearly
Maintaining accurate, confidential patient records

What We’re Looking For:

High school diploma or equivalent
Dental or medical office experience preferred (not required)
Strong multitasking and leadership abilities
Positive, professional communication skills
Excellent customer service and attention to detail
A team‑oriented mindset

Patient Care Hours:

Monday: 8:00am – 5:00pm
Tuesday: 8:00am – 5:00pm
Wednesday: 8:00am – 5:00pm
Thursday: 8:00am – 5:00pm

Why Racine?
Located on the shores of Lake Michigan, Racine boasts beautiful waterfront views, rich cultural heritage, and vibrant community life. With excellent schools, parks, and recreational options, Racine offers an outstanding quality of life.