WI Regional Director, Behavioral Health Service Line

It's more than a career, it's a calling

WI-SSM Health West Beltline

Worker Type:

Regular

Job Highlights:

Named 150 Top Places to Work in Healthcare 2025 - Becker's Healthcare

Named One of the World’s Happiest Workplace 2025 – WorkL

Named One of America's Best In-State Employers 2025 - Forbes

Named One of America's Greatest Workplaces for Women 2025 – Newsweek

Named One of America’s Greatest Workplaces for Culture, Belonging & Community 2026 – Newsweek

SSM Health is a Catholic, not-for-profit health system serving the comprehensive health needs of communities across the Midwest through a robust and fully integrated health care delivery system. The organization’s 40,000 team members and more than 13,900+ providers are committed to providing exceptional health care services and revealing God’s healing presence to everyone they serve.
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With care delivery sites in Illinois, Missouri, Oklahoma, and Wisconsin, SSM Health includes 23 hospitals, more than 300 physician offices and other outpatient and virtual care services, 12 post-acute facilities, comprehensive home care and hospice services, a pharmacy benefit company, a health insurance company and an accountable care organization. It is one of the largest employers in every community it serves.

This position will support in-patient and out-patient behavioral health services within the state of WI and is not remote work eligible. Business travel within the state of WI will be required.

To request additional information, confidentially submit your interest, or nominate a fellow colleague, please contact:

Angela Jones

Executive Talent Partner

Angela.Jones1@ssmhealth.com

Job Summary:

Provides administrative support for planning, organizing, budgeting and directing for regional behavioral health specialty service line. Prioritizes and directs implementation of strategic initiatives supporting the business goals. Responsible for guiding clinical practice as directed; for alignment of quality initiatives; and analysis of clinical outcomes for sensitive indicators and identified key performance indicators. Responsible for setting operational goals, planning, and staffing for behavioral health services. Accountable for all departments, both inpatient, outpatient and central intake, and regional behavioral health overall delivery of services.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

• Accountable for all behavioral health service departments within the region as assigned. Achieves outcomes on assigned units to include satisfaction, quality, financial and safety.
• Develops short-term and long-range strategic goals/plans for services, operating/capital budgets, and integrated strategic/financial plans.
• Establishes policies, procedures and protocols related to interviews and behavioral health assessments for potential admissions including telehealth assessments. 
• Oversight of workflow process for effective patient throughput within the ministry and regionally.
• Coordinates assignment of personnel in collaboration with managers to areas consistent with their qualifications and maintains accountability.
• Develops new programs and enhancements to existing ones.
• Utilizes personnel and supplies consistently within budgetary guidelines. Proactively plans workforce needs in collaboration with Leaders. Prepares service area budgets and ensures that all departments operate in compliance with allocated funding. 
• Coordinates and directs internal/external audits.
• Collaborates with Ministry Leadership Teams across the region to achieve optimal outcomes.
• Collaborates with healthcare staff to achieve preventative, supportive, and restorative goals for patients.
• Establishes and monitors operating performance goals and metrics.
• Identifies opportunities to mitigate risk and improve processes to ensure compliance with regulatory guidelines.
• Directs and evaluates all clinical activities, including care plan development, service level agreements, and complaint management.
• Demonstrates the ability to analyze situations, consider alternatives, formulate and implement solutions, and evaluate results.