Sr. Human Resources Specialist

Who We Are:

 

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?  

 

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.  

 

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.  

 

 

JOB SUMMARY
In this role, you will provide counseling services to employees. Demonstrate knowledge of key employee relations policies and interpret them and offering pragmatic advice on employee relations matters that enables stakeholders to resolve issues. Support and organize investigations related to hotline complaints. Reporting to the Employee Relations Manager (ERM), you will partner with local HR leaders on key employee relation and compliance initiatives aligned to the broader organizational strategy, and work as a trusted advisor providing support and guidance to leaders of all levels with support of employee relation manager. You will serve as the employee relation subject matter expert in partnership with your employee relation manager. Work closely with your manager to implement a mid/long-term strategy for elevating the employee relation function and capabilities across the organization. This is an office based role
 
DUTIES AND RESPONSIBILITIES:

• Demonstrate maturity, dependability, and integrity through appropriate handling of sensitive and confidential information.
• Communicate clearly and concisely both verbally and in writing; strong cross-culture communication and sensitivity skills.
• Follow regulatory and standards, practices and procedures, receive general instruction and supervision, and contribute to employee relations projects and initiatives.
• Liaise between employees and management; offer employee and managers relations advice on health/wellbeing policies and practices.
• Support the end to end management of the disciplinary and investigation processes, consisting of: conducting witness interviews, collating investigation findings and producing investigation reports; supporting disciplinary chairs and employees through investigation and disciplinary procedures. on matters relating to (but not limited to):
• Timesheet irregularities
• Mandatory risk management tasks
• General conduct matters (eg timekeeping, behaviour etc.)
• Data loss/theft
• Formal performance management and capability matters
• Under supervision, conduct thorough in person investigations into employee concerns, some involving complex, high risk investigations including but not limited to allegations of harassment, workplace violence, discrimination, retaliation, employee misconduct and provide recommended actions based on findings.
• Collaborate and follow-up on progress and completion of all corrective actions flowing from internal investigations, including the development and management of an appropriate tracking tool.
• Serve as a consultative partner and resource to the HR Business Partner on complex employment situations such as hiring, terminations, corrective actions and accommodations.
• Partner with HR Business Partners to oversee implementation of action plans stemming from investigation trends, compliance opportunities and employee engagement surveys in support of enhancing our overall employee  engagement and value proposition.

 
BASIC QUALIFICATIONS

• Education: Bachelor's Degree, preferably in human resource management, legal or related field  

 
Work Experience