Assistant Property Manager (Museum Park and Forest Park)

WinnCompanies is looking for an Assistant Property Manager to split their time between Museum Park, an LIHTC/HOME 55-and-over community with 114 units across two buildings, and Forest Park, an LIHTC family housing community with 109 units: both of which are located in Springfield, MA.
In this role, you will assist the Property Manager in managing all aspects of the community, including leasing, accounts receivable, accounts payable, service requests, and customer service.
Please note that the selected candidate will work Monday through Thursday from 8:30AM to 5:00PM, and Friday from 8:30AM to 3:00PM (with the possibility of working until 5:00PM based on business need). They also will spend Monday and Tuesday at one site, spend Wednesday and Thursday at the other site, and rotate between both sites on Fridays.

Responsibilities

• Monitor collections, post rent payments, enforce the collection policy, and initiate legal action when required.
• Facilitate all aspects of apartment leasing: touring with prospective residents, processing applications, processing recertifications, and negotiating lease renewals.
• Provide exceptional customer service, respond to resident issues and complaints in a timely manner, and promote positive resident relations.
• Assist in all facets of physical and financial management as needed and assigned.
• Act as Property Manager in absence of the Manager for specified amounts of time.
• Prepare financial reports for the Property Manager, as well as resident correspondence and recertification notices.
• Monitor the flow of accounts payable, from issuing purchase orders to processing invoices.

Requirements

• High school diploma or GED equivalent.
• Minimum of 1 year of relevant work experience.
• Less than 1 year of supervisory experience.
• A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
• Direct experience with tax credit programs.
• Excellent customer service skills.
• Ability to multi-task in a fast-paced office environment.
• Superb attention to detail and organizational skills.
• Ability to be a team player and work with a diverse group of people and personalities.
• Outstanding verbal and written communication skills.
• Willingness to learn and be trained.

Preferred Qualifications

• Associate's degree.
• Proficiency in Microsoft Office.
• Experience with Yardi or RealPage property management software.
• Bilingual in English and Spanish.
• Tax Credit Specialist (TCS) certification.

Our Benefits:Permanent full-time US employees are eligible to participate in the following benefits: - Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday) - 401(k) plan options with a company match - Various Comprehensive Medical, Dental, & Vision plan options - Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution - Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance - Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions) - Tuition Reimbursement program and continuous training and development opportunities - Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options - Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!) - Flexible and/or Hybrid schedules are available for certain roles - Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families - To learn more, visit winnbenefits.com
Why WinnCompanies?A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.A team that cares: We value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating