Restaurant Supervisor

Job DetailsJob Location: AUSTIN, TX 78704Salary Range: $25.00 HourlyAbout Us

 

At the cornerstone of Ladybird Lake and the Austin Skyline, the internationally recognized best in class Luxury Hotel Group, The Loren Hotel will bring a level of understated luxury and sophistication to Austin. 

With its unparalleled views of Lady Bird Lake and the Austin skyline, The Loren invites discerning residents and guests to experience the ultimate in understated luxury and curated Austin culture. Our modern hotel rooms, impeccable service, and exclusive amenities offer the perfect complement to our indoor-outdoor environment, uniquely set within Austin’s most beloved green space. 

 

We are Uncompromising by Nature

 

We are here for those who question the ordinary.  Who shun the mundane, the dull and the blunt.  The risk-takers, the tree-shakers, the trail-makers.  Those who believe in more, in further, and better.  Who won’t settle for second, or for “good enough?” or “nearly there?” Who will get to their feet and not be shaken by doubters.  Not afraid to be one of the curious minds.  Who will talk of the world with elegance and charm.  Knowing of its beauty, its delicate place.  Yet embrace those things that bring us on.  Art, food, wine, and song.  Find us, united by a love for life.  Its zest, its zing… its unpredictable turns.  Join our commitment, our passion, and flair.  Free spirits with soul.

 

 

Our Full-time Eligible benefits include:

Participation in 401(k) with company match of up to 4%*

Medical with 0 deductible/0 co-pay options/Dental/Vision/FSA/STD/LTD/Life and AD&D/Hospital Indemnity

Paid PTO

Paid Holidays

Paid Maternity/Paternity Leave

Employee Assistance Program*

Complimentary Employee Meal*

Complimentary Bus Passes*

50% off Dining in Nido*

Recognition Programs, Incentives and Celebrations*

 

*Benefits available to Part time Associates

Job Summary

The Nido Restaurant Supervisor oversees the daily operations of Nido, Pool Service, and In-Room Dining, ensuring seamless front-of-house performance across all venues. This role is key to maintaining service excellence by upholding operational standards, enforcing established systems, and actively supporting front-of-house teams to deliver outstanding guest experiences.

Essential Responsibilities

Nido & Guest Dining 


Supervise FOH service in Nido restaurant, dining room, bar, and pool. 



Support In-Room Dining quality and timely service. 



Assist with creating training materials 


Property Activations & Events 


Assist with planning, staffing, and executing activations (live music nights, Cielo events, seasonal promotions). 



Lead FOH during activations and special events, ensuring smooth guest flow. 



Provide feedback on guest response and future ideas. 


Marketing Support 


Help build and send email campaigns, draft copy, and source images. 



Support photo/video shoots, influencer collaborations, and press visits. 



Maintain organized brand assets and update event listings, offers, and OTA channels. 



Assist with activations and hotel-hosted events, including onsite support. 



Create quick-turn graphics in Canva for promotions and track post-campaign results. 


Team Support & Flexibility 


Jump in to fill service gaps when short-staffed, working alongside the team. 


Health, Safety & Compliance


Ensure sanitation and safety standards are maintained in all F&B areas.
Enforce uniform, grooming, and hygiene standards across outlets.
Verify age compliance for alcohol service.


 

Other Responsibilities

All other duties as assigned, requested, or deemed necessary by leadership.

Supervisory Duties

5-40 associates

 

 

Core Competencies

Drawn from our core values, each competency is built upon a set of basic behaviors that are shared by all associates, regardless of role which include:

 


Communication
Cost Consciousness
Managing People
Job Knowledge
Judgment
Leadership
Delegation
Planning & Organization
Problem Solving
Quality

QualificationsPosition Qualifications

Education/Formal Training

High school diploma or equivalent.

Experience

One to two full years of employment in a related position in a restaurant environment.

6 months supervisory experience, preferred.

Knowledge/Skills


Requires thorough knowledge of the restaurant/hotel practices and procedures in order to perform non-repetitive analytical work. May require knowledge of policies and procedures and the ability to determine course of action based on these guidelines.
Supervision/management communication skills are required.
Requires ability to investigate  and  analyze  current  activities  or  information  and  make  logical conclusions and recommendations.
Ability to make  occasional  decisions  which  are  ge