Director, Product Management - Hiring and Employee Engagement

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Job Category

Product

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Business Technology (BT) blazes the trail of enterprise IT. Built on the foundation of our core values - Trust, Ohana, Innovation - we own more than the traditional IT components with a heavy focus on working closely with our business partners in Employee Success (ES) to achieve amazing outcomes. Our goal is to deliver technology that is centered around our business and our collective success. We oversee technology strategy, Salesforce on Salesforce, customer and partner enablement, applications engineering, infrastructure, collaboration, enterprise operations, architecture, and program enablement. We own the world’s foremost Salesforce implementation and enable our global Ohana to do their best work by leveraging our platform.
 

Overview of Role

The Director, Product Management - Hiring and Employee Engagement reports to the Sr. Director, Product Line Manager in BT ES. The Product Manager is responsible for owning one or more products that may be grouped within a Product Line. The PM determines a strategic vision and roadmap to drive product strategy to meet Business Partner needs and solve business problems through technology delivery. Responsible for partnering with Engineering, UX, Business, and Stakeholders to determine the product vision, prioritization and translating that strategy to the Product Owner to lead the delivery teams on execution in a way that creates most value for the Employee Success end-user and business. This would align to products in the Employee Life Cycle for Attract, Source, Apply, Assess, Interview, Hire and then Support Operations and Listen & Engage

Key Responsibilities

• Owns implementation of Product Line Strategy from Product Line Manager into Product roadmap for their respective Product(s) - Salesforce and other 3rd party products would be within their scope.
• Collaborates with Business Application Owner to define product vision, product backlog and go-to-market strategy.
• Prioritizes product roadmap initiatives based on business value, implementation effort, timing, and capacity.
• Establishes PI goals by ensuring Product Owners understand overall-objective (vision). Reviews Product Owners’ outputs and provides high-level decisions or escalations.
• Collaborates with the Product Owners to create a release plan to communicate back to stakeholders and Business Partners.
• Provides input on solution vision, strategy and development to Delivery Team in partnership with Enterprise Architecture and Engineering.
• Collaborates and coordinates with Product Owners, Engineering, UX, and Delivery teams to maintain high standards of product/service performance, backlog health, roadmap planning, and Customer Engagement.
• Reviews overall progress and delivery of solutions and communicates solution delivery targets, milestones and achievements to PLM, Stakeholders, UX, Customers, Business Partners, and BPG Portfolio Manager.
• Works with Portfolio Manager and Business Partner Groups on solution prioritization and resource allocation for cross-team initiatives.
• Anticipates and plans future business capabilities according to market trends, user and customer feedback, architectural roadmaps, and product/service performance.
• Manages allocation of capacity to different types of work (KLO, Project/Program, F&E, M&A) within the delivery team to maintain high user experience, product health, scalability, and delivery of committed initiatives.
• Works with UX research and strategy to build foundational research understanding and design artifacts around comprehensive user understanding. Extend that into wireframes with UX design and engineering that demonstrate the potential of the product vision.
• Works with Engineering to prioritize incident resolution, tech debt, technology improvements, and innovation.